Able to learn new processes quickly and adapt to different customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Barista
PUTT IN THE PARK
London, City of London
04.2024 - Current
Ensured customer satisfaction by providing top-quality coffee and beverages.
Maintained cleanliness of the café area whilst preparing orders.
Exhibited knowledge of various coffee blends for enhanced customer experience.
Provided a welcoming atmosphere to customers, promoting return visits.
Delivered exceptional service to customers for their enjoyment and comfort.
Delivery driver
Pizza Hut
London, City of London
09.2023 - 04.2024
Improved client satisfaction by delivering packages promptly and accurately.
Maintained vehicle cleanliness for a professional appearance.
Reduced fuel costs with efficient route planning.
Ensured safety by regular vehicle inspections and maintenance.
Enhanced customer satisfaction by promptly addressing issues and concerns.
Demonstrated patience while dealing with difficult customers, maintaining professionalism.
Food delivery driver
Self employed
London, City of London
06.2021 - 09.2023
Followed all necessary protocols to ensure product were delivered safely and securely.
Completed daily deliveries without error or delay.
Used excellent customer service skills to solicit client feedback;
Carried out daily checks of vehicles.
Communicated clearly with customers and food service employees, going extra mile to assist.
Studied weather conditions and traffic conditions to opt for alternative routes to destination, avoiding bottleneck situations.
Respected customer preferences by following instructions to increase satisfaction and loyalty.
Bakery worker
Pistachio Honey
London, City of London
12.2020 - 06.2021
Maintained cleanliness in the bakery resulting in a hygienic work environment.
Assisted colleagues during busy periods, promoting team harmony.
Managed stock levels effectively preventing waste or shortages.
Developed new pastry recipes, contributing to menu diversity.
Conducted routine checks on baking equipment ensuring smooth operations.
Shop worker
Market Plus
Marseille, France
11.2018 - 11.2019
Improved customer satisfaction by providing courteous and efficient service.
Assisted customers in the selection of products for personalised shopping experiences.
Managed stock levels effectively to ensure product availability at all times.