Anis Hafaiedh
London,Bushey
Summary
Highly skilled professional with expertise in strategic financial planning, advanced financial analysis, and financial and operational reporting. Demonstrates exceptional attention to detail, analytical and critical thinking, and problem-solving abilities. Proficient in MS Office, data entry, data trending, and written communication. Adept at planning and coordination with a strong focus on decision-making and self-motivation. Committed to leveraging skills for impactful financial management and operational efficiency.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Coordinator
Mitie
London
04.2023 - Current
- Improved workflow efficiency by developing process improvements.
- Enhanced team productivity with efficient delegation of tasks.
- Collaborated across departments for strategic planning purposes.
- Facilitated cross-departmental meetings for improved collaboration efforts.
- Created detailed schedules to streamline work processes.
- Coordinated staff training sessions to enhance skills and knowledge base.
- Handled administrative tasks, freeing up time for senior staff members.
- Maintained all project documentation, guaranteeing accuracy and accessibility.
- Managed multiple projects, ensuring organisation and efficiency.
- Oversaw daily operations, ensuring consistency in quality and service delivery.
- Coordinated project tasks for successful and timely completion.
- Addressed customer complaints and resolved issues.
- Built and maintained strong relationships with partners and key stakeholders.
- Conducted research to support decision-making processes.
- Liaised with external parties to ensure seamless project execution.
- Controlled resources by department or project and tracked use in softwere.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Discussed issues and brainstormed solutions with various groups and individuals to maintain project progress.
Freelance/Self Employed
SI Trésorerie & Moyens de paiement | M-CUBE
Paris
11.2019 - 04.2025
- Worked with business teams to identify issues affecting financial results and profitability.
- Built and updated financial models to support ongoing budgeting and forecasting processes, analyse complex information and process real-time data.
- Reviewed financial reports and recommended strategies to streamline operations, increase productivity and grow company profits.
- Maintained complete and accurate financial records following optimal accounting principles.
- Collected, maintained and updated financial database.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Monitored system performance using recognised and agreed criteria.
- Estimated costs of new systems, modifications and updates.
- Developed and implemented system testing plans in support of deployments.
- Modified current systems to enhance workflows and meet new needs.
- Wrote functional specifications for systems developers and completed regular updates to incorporate changes.
- Partnered with users to understand and define system requirements.
- Performed security testing using results to identify and fix vulnerable areas.
- Executed feasibility studies to inform development of existing and proposed projects.
- Researched industry trends to understand and adapt to current business needs.
- Referred individuals to external learning and support providers for improved growth.
TMS/ERP FUNCTIONAL CONSULTANT
Datalog Finance
London
03.2015 - 11.2019
- Working closely with enterprise customers across world Focused on working with large accounts including Danone, Total, Orange, GDF,Thales,Airbus, AXA and EDF.
- Product Expert in Automates workflow, import/export, bank communications processes.
- Master Data Management (Entities, Banks, Accounts) and User Rights.
- Answering any queries from clients, working closely with engineering team to solve any outstanding issues.
- Analyzed user needs and software requirements to determine feasibility of design within time and cost constraints.
- Analyzed information to determine, recommend and plan installation of new system and modification of existing system.
- Consulted with customers and other departments on project status, proposals and technical issues, such as software system design and maintenance.
- Conferred with project personnel to identify and resolve problems.
- Managed project execution to ensure adherence to budget, schedule, and scope.
- Monitored and tracked project milestones and deliverables.
- Posted incoming payments and advance deposits to maintain daily cash receipts journal.
- Reviewed and processed adjustments to accounts within established limits.
- Researched invoices and customer database to resolve customer concerns and billing issues.
- Contacted customers by mail or telephone concerning past due balances.
- Analyzed and resolved misapplied payments and banking discrepancies.
- Led infrastructure projects to install and upgrade various systems.
- Managed team of IT support technicians, developing workflows and processes.
- Implemented network security policies and performed audits, leading to reduction in security breaches.
- Executed performance reports and submitted to management for review.
- Evaluated telephony systems and drove inbound call routing improvements to customer minimise waiting times.
- Managed over 50 customer calls per day and Increased sales by 10%.
LOSS PREVENTION CONSULTANT
Chubb/Securitas
London
09.2008 - 03.2015
- Investigated theft events and identified loss sources for improved robbery prevention.
- Provided assistance to customers and employees to create safe working environment.
- Prevented losses by enforcing store policies and removing disorderly patrons.
- Conducted safety, hazard and security audits around store building to gather information on operations.
- Created reports on noteworthy events and delivered to managers, police officers and store administrators.
- Protected store property by keeping note of inventory and identifying high-risk merchandise.
- Helped store managers maintain records with daily activity reports.
- Responded to emergency situations and events of theft, quickly apprehending perpetrators.
- Recommended methods to reduce potential financial fraud losses.
- Verified proper functioning of closed-circuit televisions, alarms, sensor tag systems, and locks.
- Apprehended shoplifters in accordance with guidelines.
- Investigated knew and suspected internal theft, external theft, and vendor fraud.
- Inspected buildings, equipment, and access points to determine security risks.
- Coordinated with risk management, human resources, or other departments to assist in company programs, investigations, or training.
- Recommended new and improved processes and equipment to reduce risk exposure.
- Reduced property and financial losses.
- Conducted store audits to identify problem areas or procedural deficiencies.
- Identified and reported safety concerns to maintain safe shopping and working environment.
- Maintained documentation and reports on security-related incidents and investigations.
- Prepared written reports on investigations.
- Monitored compliance with standard operating procedures for loss prevention, physical security, and risk management.
- Trained establishment personnel in loss prevention activities.
- Directed work of contract security officers or other loss prevention agents.
- Identified and reported merchandise and stock shortages.
- Responded to critical incidents, such as catastrophic events, violent weather, and civil disorders.
- Prevented difficult situations from escalating through calm and professional control.
- Employed reporting tools to report security incidents in line with policy and procedures.
- Monitored CCTV for cases of internal and external theft.
- Identified high risk areas and implemented targeted visual deterrents.
- Maintained Daily Occurrence Book (DOB), documenting relevant daily operational information.
- Responded to accidents by administering necessary care or contacting emergency services.
- Deterred, detected and investigated stock loss at every level.
CAR SALES EXECUTIVE
Jason Cars
London
09.2004 - 06.2008
- Managed sales team to consistently achieve growth and hit sales targets.
- Visited franchised dealers to stimulate interest in establishment or expansion of leasing programs.
- Determined price schedules and discount rates.
- Represented company at trade association meetings to promote products.
- Advised dealers and distributors on policies and operating procedures to ensure functional business effectiveness.
- Resolved customer complaints regarding sales and service.
- Developed the sales team through motivation and product knowledge education.
- Conferred with department heads to plan advertising services and secure equipment and customer specifications information.
Education
Bachelor of Business Administration - Business & Economy
ISGG
TUNISIA 09.1999 - 06.2003
Skills
- Strategic financial planning
- Attention to Detail
- Planning and Coordination
- Problem-Solving
- Data Entry
- MS Office
- Data trending
- Financial and operational reporting
- Advanced financial analysis
- Decision-Making
- Self-Motivated
- Analytical and Critical Thinking
- Written Communication
Languages
French
Fluent
Arabic
Fluent
English
Fluent
Timeline
Coordinator
Mitie
04.2023 - Current
Freelance/Self Employed
SI Trésorerie & Moyens de paiement | M-CUBE
11.2019 - 04.2025
TMS/ERP FUNCTIONAL CONSULTANT
Datalog Finance
03.2015 - 11.2019
LOSS PREVENTION CONSULTANT
Chubb/Securitas
09.2008 - 03.2015
CAR SALES EXECUTIVE
Jason Cars
09.2004 - 06.2008
Bachelor of Business Administration - Business & Economy
ISGG
09.1999 - 06.2003
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