Summary
Overview
Work history
Education
Skills
LANGUAGES
Timeline
Generic

Aniqa Arshad

Tunstall,UK

Summary

Accomplished professional with expertise in team leadership, operations management, and customer relationship management. Proficient in strategic planning, conflict resolution, and problem-solving, with a strong focus on budget control and data analysis. Experienced in project management and utilizing digital tools to enhance business performance. Committed to driving organizational success through innovative solutions and continuous improvement.

Overview

2
2
Languages
5
5
years of post-secondary education
7
7
years of professional experience

Work history

Business development manager

HMH Travel Agency
, UK
2025.06 - 2026.06
  • Secured new business opportunities by cultivating strong relationships with potential clients.
  • Fostered client relationships, leading to increased brand loyalty.
  • Negotiated contracts with vendors to secure best possible terms.
  • Delivered excellent customer service by addressing queries promptly and effectively.

Business development Officer

FINJA
Lahore, Pakistan
2019.11 - 2021.10
  • Streamlined internal processes with an aim to enhance productivity levels.
  • Initiated beneficial changes in workflow process; efficiency was significantly improved.
  • Cultivated strong relationships with stakeholders for increased trust and collaboration.
  • Developed budgeting models with a focus on cost reduction.

Education

Master's - Computer Science (Business Computing)

Staffordshire University
UK
2023.01 - 2024.01

Master - English Language Teaching Lingustic (ELTL)

University of the Punjab
Pakistan
2020.01 - 2021.01

Bachelor of Arts (BA) - undefined

University of the Punjab
Pakistan
2018.01 - 2019.01

Higher Secondary School Certificate (HSSC) - undefined

BISE Gujranwala
Pakistan
2016.01 - 2017.01

Secondary School Certificate (SSC) - undefined

BISE Gujranwala
Pakistan
2012.01 - 2013.01

Skills

  • Team Leadership and Staff Development
  • Operations Management
  • Customer Relationship Management
  • Business Performance Monitoring
  • Strategic Planning and Decision Making
  • Conflict Resolution and Problem Solving
  • Budget and Cost Control
  • Coaching and Mentoring
  • Data Analysis and Reporting
  • Digital Business and Technology Management
  • Keyword Research
  • Research and Technical Documentation
  • Business & Data Analysis
  • Project Management & Prioritisation
  • Digital Tools and Software Applications

LANGUAGES

Urdu/Hindi (Native)
English (Professional Working Proficiency)

Timeline

Business development manager

HMH Travel Agency
2025.06 - 2026.06

Master's - Computer Science (Business Computing)

Staffordshire University
2023.01 - 2024.01

Master - English Language Teaching Lingustic (ELTL)

University of the Punjab
2020.01 - 2021.01

Business development Officer

FINJA
2019.11 - 2021.10

Bachelor of Arts (BA) - undefined

University of the Punjab
2018.01 - 2019.01

Higher Secondary School Certificate (HSSC) - undefined

BISE Gujranwala
2016.01 - 2017.01

Secondary School Certificate (SSC) - undefined

BISE Gujranwala
2012.01 - 2013.01
Aniqa Arshad