Anilkumar Tacharon
London,london
Summary
Dynamic Operations / Security Manager with extensive experience at Lulu International Mall, adept at enhancing organizational operations and security through innovative policy development and effective team leadership. Proven expertise in incident response and risk management, customer service , upkeep of property ensuring compliance with safety regulations while fostering a culture of security awareness among staff. Committed to continuous improvement and operational excellence.
Overview
28
28
years of professional experience
Work history
Security & Safety Manager
Lulu International Shopping Mall
Kochi, India
12.2019 - 12.2024
- Trained 1000s of employees on proper security protocols and awareness of potential threats.
- Managed purchase orders and contracts for security systems and software.
- Established relationships with external vendors providing specialized services or products related to organizational security needs.
- Managed 200 of security professionals responsible for protecting data, systems, and infrastructure from cyber threats.
- Responded promptly to emergency situations requiring immediate attention or intervention by Security Manager.
- Collaborated with senior management to establish risk tolerance levels and align security initiatives with business objectives.
- Ensured compliance with industry regulations and best practices related to information security.
- Evaluated new technologies and tools to improve overall organizational security posture.
- Oversaw incident response efforts to minimize impact and prevent future occurrences.
- Facilitated security awareness training and routine briefings for staff.
- Managed budgets related to physical, technical, and information security initiatives within company.
- Conducted regular security audits to identify vulnerabilities and recommend corrective actions.
- Controlled perimeter access to facility, visitor entrances and inspections and alarm and guard response actions.
- Coordinated security assessments to spot and proactively correct problems.
- Developed and implemented comprehensive security policies, procedures, and guidelines for organization.
- Coordinated with law enforcement agencies during investigations involving potential breaches or incidents.
- Recruited and developed staff to maintain demanding group performance standards.
- Processed, submitted, and maintained employee records for background checks or government clearances.
- Monitored developments in global cybersecurity threats, trends, and regulatory changes that could impact organization.
- Assessed validity of medical emergencies, bomb threats and alarms to organize effective responses.
- Analyzed and evaluated security operations to identify risks or opportunities for improvement through auditing, review and assessment.
- Identified, investigated and resolved security breaches to return order.
- Uphold financial goals with effective budgeting and resource management.
- Checked property for violations for security policies and regulations, using CCTV, and personal patrols to verify conditions.
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Resolved complex customer enquiries, disputes and complaints.
Assistant Manager
Lulu international shopping MALL
KOCHI, INDIA
12.2017 - 11.2019
- Managed day-to-day operations, facilitating smooth workflow and optimising staff productivity.
- Monitored staff performance and developed improvement plans.
- Implemented cost-saving strategies, significantly reducing operational expenses and increasing profitability.
- Organised 50 numbers of staff rosters, effectively managing resources to cover all operational requirements.
- Managed more than 2- 5 customer service issues, daily resolving complaints and improving overall satisfaction.
- Collaborated with operations manager on strategic planning and goal setting for department.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Managed all operation issues, of mall where footfall is average 50000 in day, malfunctions and faults, using excellent problem-solving abilities to resolve matters promptly.
- Helped new employees settle into working environments by onboarding and training on best practices and processes.
- Held weekly meetings of 25 Executive staff to communicate tasks, delicate priorities to staff and agree on goals.
- Held daily meetings with staff before starting operations to delegate tasks and assign priorities.
- Prepared and analysed reports on operational performance, presenting findings to senior management.
- Assisted Operations Manager with all tasks, errands and priorities as requested within deadlines.
- Delivered consistency to overall operations of separate departments by implementing company-wide processes and procedures.
JE NE ARMY
Indian Armred Forces
Various States across India, India
09.1996 - 12.2016
- Worked in Indian Armed Force for 20 years. Worked in war and peace stations.
- Managed team , providing leadership and guidance for operational efficiency.
- Performance-managed organisation in line with policies and objectives.
- Responded to emergency calls for service, providing timely assistance and support to individuals in distress.
- Prepared detailed reports on daily activities, incidents, and investigations, maintaining accurate records for legal proceedings.
- Assessed risk and made critical decisions under pressure to protect life and property during high-risk situations.
- Worked as Medical Assistant in Medical inspection room to provide immediate care and emergency response.
Education
PLUS 2 - SCHOOLING
GSCE
KANNURTELECOM TECH - TECHNICAL
TTC
GOABachelor of Arts (B.A.) - Arts
IGNOU/INDIAN ARMY
NEW DELHI2016
Skills
- Risk Assessment /management & Analytical thinking
- Leadership and Crisis Management
- Knowledge of Public safety Incident Response & Reports
- Decision Making, adaptability, multi tasking and resilience
- Effective communication & Interpersonal skills
- Staff management , delegation and team motivation
- Exceptional customer service & problem solving
- Technical proficiency, Confidentiality & Initiative
- Medical emergency response & First aid and CPR
- Construction site supervision
Education
other,other
Languages
English
Hindi
Malayalam
Language
4,B2,4,B2,3,B1
Timeline
Security & Safety Manager
Lulu International Shopping Mall
12.2019 - 12.2024
Assistant Manager
Lulu international shopping MALL
12.2017 - 11.2019
JE NE ARMY
Indian Armred Forces
09.1996 - 12.2016
PLUS 2 - SCHOOLING
GSCE
TELECOM TECH - TECHNICAL
TTC
Bachelor of Arts (B.A.) - Arts
IGNOU/INDIAN ARMY