Experienced Door Supervisor committed to upholding establishment safety and legal compliance through focused, attentive security provisions. Completes monitoring, patrolling and supervision activity with due care and attention for secure environments. Calm under pressure for responsive customer support.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Door supervisor
Oltec Group
Catterick, North Yorkshire
02.2025 - Current
Conducted patrols every 3 hours to ensure the safety and security of Entitled persons(EP's) housing.
Collaborated closely with the British Army , Naafi, and refugee council personnel to ensure smooth operations, and maintain accurate sign-in and sign-out records in the logbook.
Effectively managed a team of 15 British Army officers , 6 Naafi employees, 8 Refugee council employees daily , conducting professional ID checks to ensure 100% safety and security.
Dealt appropriately and safely with security issues and risks, adhering to established codes of practice.
Received training in fire safety procedures, enhancing preparedness in case of emergencies.
Maintained order with effective crowd control techniques.
Managed queues effectively during busy periods, reducing waiting times and maintaining visitor satisfaction.
Enforced company policies consistently whilst dealing with customers and staff alike.
Door supervisor
Amberstone security
Darlington, North Yorkshire
03.2023 - 07.2023
Monitored CCTV systems, identifying potential threats or disturbances at DBS office.
Effectively managed a team of over 25 staff daily, conducting professional ID checks to ensure 100% safety and security.
Balanced firmness with diplomacy when enforcing rules, maintaining positive relationships without compromising on security standards.
Kept detailed incident reports following any issues or disruptions on site.
Carried out checks on fire doors regularly, ensuring compliance with safety regulations.
Handled customer queries in a professional and friendly manner to ensure satisfaction.
Received training in fire safety procedures, enhancing preparedness in case of emergencies.
Improved safety by conducting regular patrols of premises.
Education
Master of Science - Project Management
Teesside University
Middlesbrough
09.2021 - 05.2023
Skills
Respectful engagement
Health and safety consciousness
Security equipment usage
Punctuality and reliability
Licence checking expertise
Loss prevention methods
Security protocol adherence
Incident reporting
Certification
Course name : GDPR Foundations , Authority : Measured Collective , credential Id : 202501287023578010
Course name : Safeguarding children , Authority : OHSC, Student Number : 967698
Course name : ACT Awareness e-Learning, Authority : ACT
Course name : ACT Security e-learning, Authority : ACT