Summary
Overview
Work history
Education
Skills
Websites
Certification
References
Timeline
Generic

Aniketha Mishra

port talbot,Neath Port Talbot

Summary

Client-focused Operations Support Specialist with hands-on experience in onboarding corporate clients to digital platforms, managing global reporting programs, and ensuring seamless client program execution. Adept at consulting internal teams and clients to uphold data security standards, resolve complex platform-related queries, and deliver customized reporting solutions. Skilled in data analysis, dashboard/report creation, and translating technical issues into actionable insights. Known for a problem-solving mindset, strong attention to detail, and the ability to support change management in dynamic, multi-client environments.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Accounts Payable Specialist

RealPage – Hyderabad, India
Hyderabad
06.2020 - 06.2025
  • Ensured proper documentation and authorizations for vendor billing address changes.
  • Coordinated with Implementations Team to track new client sites requiring billing updates.
  • Submitted billing address change requests to utility vendors for new client properties.
  • Re-requested address updates for existing sites to ensure timely invoice delivery.
  • Monitored missing invoice alerts and resolved items within target service levels (SLS).
  • Handled problem cases from clients and internal teams via group mailbox, meeting resolution deadlines.
  • Maintained status reports on client address changes for internal tracking.
  • Performed invoice data entry into department systems with accuracy.
  • Supported ad-hoc projects and cross-functional team initiatives as needed.

Operations support officer(Internship)

American Express
hyderabad, india
06.2019 - 03.2020
  • Onboarded clients to manage their programs digitally through enterprise platforms
  • Built and maintained global reporting dashboards for corporate clients
  • Consulted with Client Management, Onboarding teams, and Program Administrators to ensure online data security compliance
  • Delivered exceptional customer support for queries related to the @work tool, tailoring solutions to diverse client reporting needs
  • Handled departmental and administrative tasks to support smooth operations
  • Analyzed data and created insightful presentations for internal and external stakeholders
  • Developed and maintained custom reports and dashboards, adapting to change requests
  • Provided technical troubleshooting for reporting tools and platform issues
  • Offered consultation on insights and recommendations to drive client success and engagement

Education

Bachelor of Business Administration - Accounting

Loyola Academy
india
08.2018 - 05.2021

Skills

  • Technical Skills

    ERP Systems: Oracle, SAP, QuickBooks
    Excel Proficiency
    Automation & Workflow Improvements
    Data Analysis & Reporting
    Technical Troubleshooting
    Report & Dashboard Creation
    Change Management
  • Financial Skills

    High-Volume Invoice Processing
    Multi-Currency Transactions
    Intercompany Payments & Reconciliations
    Month-End Closings & Journal Entries
    Cash Flow Reporting & AP Controls
    Vendor & Stakeholder Communication
    Compliance, Accuracy & DocumentationLet me know if you'd like a version optimized for a particular job or industryAsk ChatGPT

Certification

  • Customer Service Excellence (Internal)
  • Advanced Excel for Finance Professionals
  • Fundamentals of Accounting

References

References available upon request.

Timeline

Accounts Payable Specialist

RealPage – Hyderabad, India
06.2020 - 06.2025

Operations support officer(Internship)

American Express
06.2019 - 03.2020

Bachelor of Business Administration - Accounting

Loyola Academy
08.2018 - 05.2021

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