Anika Vasudeva
Feltham,London
Summary
Friendly and motivated customer service professional with experience communicating with clients, handling confidential information and providing excellent support in education and financial administration. Confident speaking with customers, organised and able to work accurately in fast-paced environments. A quick learner with a positive attitude, strong communication skills and a drive to achieve targets. Looking to contribute excellent customer service and relationship-building skills at David Lloyd Clubs.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
GCSE Tutor
Heston Community School
2024.11 - 2025.07
- Tutored GCSE students in Maths and Science.
- Adapted explanations to suit different learning styles.
- Encouraged confidence and academic progress.
- Worked independently while maintaining a supportive learning environment.
Mortgage application assistant
Saffron Mortgages and Protection Consultant Ltd
2024.07 - 2025.07
- Communicated with clients by phone and email to obtain documentation and answer queries.
- Built positive relationships with clients while providing excellent customer service.
- Managed multiple applications simultaneously while meeting deadlines.
- Handled confidential customer information accurately and professionally.
- Worked in a fast-paced office environment with high attention to detail.
Tutor
Kumon Maths & English
2024.10 - 2025.06
- Delivered excellent customer service to students and parents.
- Maintained accurate progress records.
- Answered questions and resolved concerns professionally.
- Worked independently while managing multiple responsibilities.
Education
GCSEs -
Heston Community School
2022.09 - 2024.08
Heston Community School
2024.09 - 2026.06
Skills
- Customer Service
- Telephone Communication
- Relationship Building
- Objection Handling
- Time Management
- Organisation
- Microsoft Office
- Problem Solving
- Teamwork
- Resilience
- Fast-paced Working
- Target Driven
- Active Listening
- Full UK Driving Licence
References
References available upon request.
Achievements
- Full UK Drivers License
- Bronze and Silver Duke of Edinburgh Award
- Former Captain of Schools Netball team
- Member of Houslow Halks Basketball - played national league basketball
- Jack Petchey Award
Timeline
GCSE Tutor
Heston Community School
2024.11 - 2025.07
Tutor
Kumon Maths & English
2024.10 - 2025.06
Heston Community School
2024.09 - 2026.06
Mortgage application assistant
Saffron Mortgages and Protection Consultant Ltd
2024.07 - 2025.07
GCSEs -
Heston Community School
2022.09 - 2024.08