Anieska Brown
Overview
1
1
year of professional experience
10
10
years of post-secondary education
Work History
Contact Associate
IKEA
12.2021 - Current
- Administrative duties including data entry
- Utilising reports and dashboards to identify trends and issues with orders and taking steps to resolve them if necessary
- Liaising with Transport Planning, Warehouse colleagues and customers to resolve any delivery disputes in a timely and diplomatic manner and taking the necessary steps to avoid reoccurrence
- Act as the first point of contact for customers seeking help with products or technical.
Contact Associate
NHS Test and Trace
05.2021 - 12.2021
- Interact with organisation's database to prepare reports and analyse available data
- Safely handling sensitive data from patients adhering to legislation and organisational safety procedures during collection and analysis stages
- Provide solutions to patient queries and signpost to appropriate advice
Internal Audit Analyst
04.2019
- Beginner training in SQL for querying databases
- Introduction to data analytics and data analytics cycle in internal audit context
- Applying criminology knowledge as a foundation
- Gaining insights into financial services
Education
BTEC - undefined
Birmingham City University
09.2018 - 08.2022
A Level - undefined
Leyton Sixth Form College
09.2015 - 06.2017
undefined
Sir John Cass Redcoat Secondary School
09.2010 - 06.2015
Skills
Skills & AchievementsSKILLSWriting and CommunicationProblem SolvingMicrosoft ExcelCritical Thinking
Timeline
Contact Associate
IKEA
12.2021 - Current
Contact Associate
NHS Test and Trace
05.2021 - 12.2021
Internal Audit Analyst
04.2019
BTEC - undefined
Birmingham City University
09.2018 - 08.2022
A Level - undefined
Leyton Sixth Form College
09.2015 - 06.2017
undefined
Sir John Cass Redcoat Secondary School
09.2010 - 06.2015