Summary
Overview
Work History
Education
Skills
Timeline
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ANIEMA INYANG

Linkedin.com/in/aniema-inyang-88966139/

Summary

A business professional with a strong background in business analytics, artificial intelligence, and data analytics, seeking to leverage skills in data analysis, data science, product management, machine learning, and business intelligence to drive data-driven decision-making and enhance business performance.

Overview

13
13
years of professional experience

Work History

Business Analyst

Digibrid Consulting
04.2022 - 09.2022
  • Identify stakeholders and their expectations through Stakeholder analysis
  • Requirement Elicitation & Process Mapping to document business current state (As-Is)
  • Mapped out and Prioritize High-Level Requirements (To-Be)
  • Solution Evaluation Using Brainstorming
  • Drafting Business Case for 100% e-commerce implementation
  • Created project artifacts and deliverables, including Business Requirement documents (BRD), Use Case specifications, process maps, impact analysis, and business readiness
  • Development and documentation of Target Operating Models
  • Responsible for User Acceptance Testing (UAT), creating Test Cases, Test Scenario, Use Case Diagrams, Test Plan, Test Scripts, and Collaboration with Users and Dev-Team to ensure Quality Assurance and solution is fit for purpose
  • Responsible for Sprint planning, Daily Stand-ups, Sprint Demos, and Sprint Retrospectives.
  • Performed gap analysis to identify areas of improvement

Branch Operations Executive

Union Bank Nigeria Plc
09.2009 - 08.2022
  • Utilized business analysis tools to deliver tailored banking services and solutions to customers, enhancing customer satisfaction and driving revenue growth
  • End-to-End Project lifecycle delivery including Resource Management, RAID Management, Financials, Scope Management, Design, Build, Testing, Change Management, and Deployment under Agile and Waterfall methodology
  • Engaged end users to gather required “as-is” processes and designed end-to-end process flow using Swim Lane Diagrams, and Use Cases with Microsoft Visio
  • Analyzed and reviewed branch daily transactions, ensuring accuracy and compliance with regulatory standards
  • Conducted financial analysis of branch operations, identifying areas for cost optimization and revenue enhancement
  • Implemented continuous improvement initiatives, streamlining branch operations and workflows, resulting in a 20% improvement in profit margins
  • Managed branch budgets and expenses, implementing financial controls to ensure expenditures were aligned with budgetary targets
  • Utilized data analytics tools such as SQL, Tableau, and Power BI to monitor operational risks, optimize branch operations, and ensure compliance with regulatory standards
  • Implemented and monitored Know Your Customer (KYC) and Enhanced Due Diligence (EDD) procedures, ensuring robust customer identification and transaction monitoring
  • Conducted cash reconciliation and data analysis using Microsoft Excel, Power BI, and SQL, leading to 95% reduction in customer-disputed transactions
  • Developed and maintained customer relationships through effective communication and high-quality service, resulting in 90% customer retention rate
  • Led process improvement initiatives, including cash management, transaction processing, and customer service, through application of Lean Six Sigma methodologies
  • Conducted weekly audits of cash handling and customer data, ensuring strict adherence to data security and compliance requirements
  • Supervised and mentored team of 7 processors, fostering culture of continuous improvement, collaboration, and high performance.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Drafted reports on company financial metrics to assess successes and account for deficiencies.
  • Created dashboards to monitor and track key performance indicators.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Generated business intelligence reports to inform strategic decision-making.

Education

Master of Science - Applied Artificial Intelligence and Data Analytics

University of Bradford
09.2023

B.Sc. (Hons) - Chemistry

University of Uyo
04.2007

Skills

  • Stakeholder Management & Collaboration
  • Requirements Elicitation and Management
  • RAID Management
  • Documentation & Project Artefacts
  • Process Mapping and Reengineering
  • Project Governance Standards
  • Methodologies – Agile Scrum, Waterfall, Lean 6 Sigma
  • Identity & Access Management (IAM)
  • Data Analysis
  • Reporting – Status Report
  • Workshops, Interviews, Shadowing, Document Review
  • AS Is – TO BE, Gap & Impact Analysis
  • Cost Benefit Analysis
  • Data Analyst
  • SQL, Python,R,SAS
  • Artificial Intelligence
  • SDLC, User Acceptance Testing (UAT)
  • End to End Workshop Delivery
  • Tools – JIRA Confluence, Office 365 - SharePoint, DevOps, Teams, LucidChart, Visio, Excel

Timeline

Business Analyst

Digibrid Consulting
04.2022 - 09.2022

Branch Operations Executive

Union Bank Nigeria Plc
09.2009 - 08.2022

Master of Science - Applied Artificial Intelligence and Data Analytics

University of Bradford

B.Sc. (Hons) - Chemistry

University of Uyo

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ANIEMA INYANG