
Learning & Development Facilitator and Certified Positive Behaviour Management (Team Teach 2.0) Instructor with over five years’ experience delivering workforce training within health and social care environments. Skilled in analysing learning needs, designing structured training programmes, and coaching multidisciplinary teams to improve safety, compliance, and quality of care.
Holds an MSc in Safety, Health and Environment and currently completing an MSc in Business Analytics at Manchester Metropolitan University (Expected 2026). Combines workforce development expertise with analytical tools including Excel, Power BI and SQL to support data-driven evaluation of training outcomes, workforce performance monitoring and continuous service improvement.
Recognised for translating safety guidance and behavioural frameworks into practical learning interventions that improve staff capability, reduce incidents and strengthen service delivery.
Health & Safety Level 3 Certification
Team Teach 2.0 / Positive Behaviour Management Instructor
I was nominated and received unsung heroes award for commitment and consistency in execution of all assigned duties.
Microsoft Excel – data analysis, pivot tables, dashboards
Power BI – data visualisation and reporting dashboards
SQL – basic querying and data analysis
Microsoft Word & PowerPoint – training materials and presentations
Positive Behaviour Management Staff Training
New Staff Induction Programme
Post-Incident Reflective Learning
Health & Safety Awareness Initiative