Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
References
Technical & Data Skills
Key Training Projects & Workforce Development Initiatives
Timeline
Generic

Aniekan Samuel

Manchester,United Kingdom

Summary

Learning & Development Facilitator and Certified Positive Behaviour Management (Team Teach 2.0) Instructor with over five years’ experience delivering workforce training within health and social care environments. Skilled in analysing learning needs, designing structured training programmes, and coaching multidisciplinary teams to improve safety, compliance, and quality of care.

Holds an MSc in Safety, Health and Environment and currently completing an MSc in Business Analytics at Manchester Metropolitan University (Expected 2026). Combines workforce development expertise with analytical tools including Excel, Power BI and SQL to support data-driven evaluation of training outcomes, workforce performance monitoring and continuous service improvement.

Recognised for translating safety guidance and behavioural frameworks into practical learning interventions that improve staff capability, reduce incidents and strengthen service delivery.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Senior Support Worker / PBM Instructor

Staff Resources Limited | 2022 – Present
Manchester, united kingdom
2022.02 - Current
  • Administer medications to 10–15 service users per shift, ensuring correct dosage and full compliance with prescription schedules.
  • Develop and review individualised care plans for up to 12 clients, supporting improved behavioural stability and wellbeing.
  • Provide emotional and behavioural support to 15+ service users with complex mental health and learning disability needs, improving engagement and daily functioning.
  • De-escalate behavioural conflicts and mediate disputes between service users, maintaining safe and stable ward environment.
  • Design and deliver Positive Behaviour Management (PBM) and de-escalation training for 20+ frontline staff, strengthening crisis-management capability.
  • Facilitate classroom, practical and scenario-based learning sessions using adult learning principles to improve staff confidence and consistent behavioural support practice.
  • Conduct training needs analysis through observation, supervision discussions and incident data review to identify workforce development priorities.
  • Deliver post-incident coaching and reflective learning sessions reinforcing safe intervention techniques and least-restrictive approaches.
  • Support induction and onboarding for 10–15 new staff annually, covering safeguarding, infection control and health & safety procedures.
  • Maintain training attendance records, competency documentation and compliance reports, supporting internal audits and regulatory requirements.

Senior Support Worker

GNI Healthcare | 2022 – 2023
Manchester, United Kingdom
2022.08 - 2023.09
  • Mediated and resolved conflicts among 10–15 service users per shift, maintaining calm and safe ward environment.
  • Implemented safeguarding procedures for vulnerable adults, ensuring compliance with care standards and protecting wellbeing of 15+ clients.
  • Managed challenging behaviours in high-risk situations, using PBM and de-escalation techniques to maintain safe care environment.
  • Maintained accurate daily care records and progress reports for up to 12 clients, supporting continuity of care and multidisciplinary communication.
  • Collaborated with families and multidisciplinary teams to develop and review personalised care plans for 10–12 service users, improving care outcomes and engagement.

Education

Master of Science - Safety Health and Environment

University of Salford
Salford
2022.03 - 2023.06

Master of Science - Business Analytics

Manchester Metropolitan University
Manchester
2025.09 -

Skills

  • Learning & Development Facilitation
  • Training Needs Analysis
  • Positive Behaviour Management (PBM) Training
  • Violence Reduction & De-escalation
  • Staff Coaching & Mentorship
  • Health & Safety & Infection Control
  • Induction & Mandatory Training Delivery
  • Training Evaluation & Workforce Performance Monitoring

Certification

Health & Safety Level 3 Certification

Team Teach 2.0 / Positive Behaviour Management Instructor

Accomplishments

I was nominated and received unsung heroes award for commitment and consistency in execution of all assigned duties.

References

References available upon request.

Technical & Data Skills

Microsoft Excel – data analysis, pivot tables, dashboards
Power BI – data visualisation and reporting dashboards
SQL – basic querying and data analysis
Microsoft Word & PowerPoint – training materials and presentations

Key Training Projects & Workforce Development Initiatives

Positive Behaviour Management Staff Training

  • Delivered PBM training supporting 20+ frontline staff, improving confidence in managing behavioural escalation.

New Staff Induction Programme

  • Supported onboarding and induction of 10–15 new staff annually, improving readiness for frontline responsibilities.

Post-Incident Reflective Learning

  • Facilitated reflective discussions following incidents to improve behavioural support strategies.

Health & Safety Awareness Initiative

  • Delivered safety briefings reinforcing hazard identification and safe systems of work.

Timeline

Master of Science - Business Analytics

Manchester Metropolitan University
2025.09 -

Senior Support Worker

GNI Healthcare | 2022 – 2023
2022.08 - 2023.09

Master of Science - Safety Health and Environment

University of Salford
2022.03 - 2023.06

Senior Support Worker / PBM Instructor

Staff Resources Limited | 2022 – Present
2022.02 - Current
Aniekan Samuel