Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Receptionist
Anh Vu

Anh Vu

Andover,HAMPSHIRE

Summary

Results-driven Management professional with experience in operations, project management, organisational development. Detail-oriented and methodical professional with an analytical approach. Prepared to apply extensive knowledge and experience to challenging new role.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Freelance

Online Language Teacher
London
01.2019 - Current
  • Preparing students appropriately for oral, aural and written exams.
  • Planning lessons to meet language department curriculum strategies.

Freelance

Content Writer
London
12.2017 - Current
  • Creating content and copies for social media channels, grew following 115%+organically.

"Tieng Nhat Than Thien" Language Centre

Operating Manager
Ho Chi Minh City, Vietnam
01.2015 - 12.2015
  • Strategically scheduled and managed 25 staff members, maintaining high-performing business operations.
  • Analysed financial data to track and achieve budget targets.
  • Supported company growth by working constructively with sales team members, generating new business opportunities.

Sakura Language Centre

Japanese Language Teacher
Ho Chi Minh City, Vietnam
01.2013 - 12.2014
  • Delivered 20 hours per week of classroom lectures, instructing over 30 students per class of different ages from 16 years old to over 50 years old.

TGM Corporation

Senior Coach
Ho Chi Minh City
01.2011 - 05.2014
  • 3728 hours of coaching over 500 clients in their achievement of personal goals and objectives for choosing or changing careers, improving relationships, setting goals and determining priorities.

TGM Corporation

Customer Care Assistant
Ho Chi Minh City
01.2012 - 12.2012
  • Efficiently managed client questions via 24/7 support hotline, social media, and live chat, maintaining 80% positive customer survey results across all channels.
  • Answered 30 telephone calls per day with professionalism.

Education

Digital Marketing Professional Certification -

Meta
2022

ICT Functional Skills -

NCFE
2022

Data Anaytics -

Coursera
2022

Certificate of Business and Administration Level 2 -

Vision2Learn
London
2021

Functional Skills n English -

City & Guilds
London
2021

High School Teaching Certificate -

University of Education
Ho Chi Minh City
06.2014

Bachelor - Japanese Studies

University of Education
Ho Chi Minh City
08.2013

Skills

  • Strong attention to detail
  • Verbal and written communication
  • Critical thinking
  • Working under pressure
  • Managing multiple tasks


  • Data Analytics
  • Customer Service
  • Strategic Planning
  • Microsoft Office

Certification

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Languages

English
Advanced

Timeline

Freelance

Online Language Teacher
01.2019 - Current

Freelance

Content Writer
12.2017 - Current

"Tieng Nhat Than Thien" Language Centre

Operating Manager
01.2015 - 12.2015

Sakura Language Centre

Japanese Language Teacher
01.2013 - 12.2014

TGM Corporation

Customer Care Assistant
01.2012 - 12.2012

TGM Corporation

Senior Coach
01.2011 - 05.2014

Digital Marketing Professional Certification -

Meta

ICT Functional Skills -

NCFE

Data Anaytics -

Coursera

Certificate of Business and Administration Level 2 -

Vision2Learn

Functional Skills n English -

City & Guilds

High School Teaching Certificate -

University of Education

Bachelor - Japanese Studies

University of Education

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Anh Vu