Angus Wilson
Musselburgh ,East lothian
Summary
Motivated student pursuing Scottish Qualifications Certificate, demonstrating strong learning abilities and a commitment to personal development. Skilled in customer service, conflict resolution, and time management, contributing positively to team dynamics. Eager to apply theoretical knowledge in practical settings, enhancing skills and adding value to any learning opportunity.u used to working in team environments through sport and work situations. Experience at leading teams in many different situations.
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Coffee bar assistant
Abi bar
Musselburgh, East Lothian
2026.04 - 2026.09
- Handled customer enquiries and complaints with professionalism, offering satisfactory resolutions.
- Maintained a high level of cleanliness and order within the bar area, adhering to hygiene standards.
- Processed payments efficiently, using cash registers and card payment systems accurately.
- Collaborated with team members to organise and execute successful events and promotions.
- Maintained excellent customer satisfaction by providing attentive, friendly and polite service.
- Maintained brand image by keeping neat personal appearance.
- Served customers at the bar, efficiently handling orders for drinks and snacks to maximise satisfaction.
- Greeted new customers, answered initial questions and took drink orders.
- Developed a loyal customer base by providing friendly and personalised service, encouraging repeat business.
- Adapted to busy periods by efficiently managing multiple customer orders simultaneously.
- Completed daily cleaning and restocking checklists to support kitchen operations.
Retail Assistant
Wilson’s fresh farm produce
North berwick , East Lothian
2025.03 - 2026.07
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Processed transactions efficiently at the till, including sales, refunds, and exchanges.
- Managed stock levels on the shop floor, ensuring availability of products and sizes for customers.
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Provided helpful, attentive sales support to generate positive customer feedback.
- Processed cash and card payments during busy shopping periods to minimise customer waiting times.
- Collaborated with team members to achieve sales targets and contribute to store success.
Electrician volunteer
Rd electrics
Musselburgh, East lothian
2025.09 - 2025.09
- Installed electrical wiring into commercial and residential buildings.
- Completed electrical work, including maintenance, installation and repairs within budgets.
- Cut and connected wires to terminals and connectors.
- Connected wires to circuit breakers and transformers.
- Installed, tested, and maintained electrical systems in residential and commercial buildings, adhering to safety standards and regulations.
Education
Scottish Qualifications Certificate -
St David’s rc high school
Dalkeith , Midlothian 2022.08 - Current
Skills
- Customer service
- Payment processing
- Conflict resolution
- Time management
- Stock management
- Good communication
- Positive attitude
- Organised and reliable
- Creative thinking
- Patience under pressure
- Following instructions
- Multitasking
- Reliability
- Time-management
- Till and cash handling
- Decision making
- Strong communication
- Order taking
- Active listening
- Team Leadership
- Verbal communication
- Knife handling
- Basic cooking
- Label reading
- Cash handling
- Product stocking
- Sales techniques
- Cash and credit transactions
- Basic mathematics
- Physical stamina
Timeline
Coffee bar assistant
Abi bar
2026.04 - 2026.09
Electrician volunteer
Rd electrics
2025.09 - 2025.09
Retail Assistant
Wilson’s fresh farm produce
2025.03 - 2026.07
Scottish Qualifications Certificate -
St David’s rc high school
2022.08 - Current
Background information:
- I am 16 year old
- Have had multiple forms of experience in a working environment
- Been involved in team environments many times