Angie Reid - PA to Head of Department / Management Services - University of Liverpool

Summary

Experienced Personal Assistant and Senior Administrator with a long track record supporting senior leadership within university environments. Known for being organised, approachable and reliable, with strong attention to detail and the ability to manage multiple priorities in busy academic settings. Skilled at coordinating people, processes and information to keep departments running smoothly.

Overview

39

years of professional experience

Work History

PA to Head of Department / Management Services

University of Liverpool

06.2007 - Current

Provide day-to-day administrative and operational support within a large academic department.
Main administrative contact supporting the Head of Department
Manage complex diaries for senior academics
Organising travel to international laboratories (e.g. CERN, Fermilab)
Organising internal seminars and departmental events
Preparing agendas, papers and minutes for staff meetings, management boards and safety committee
Managing Purchase Card transactions and financial administration
Managing T&E Card transactions/expenses for senior academic staff
Raising purchase orders for consumables to the University internal system
Collating data for the Staff Load Work Model
Supporting Performance Development Reviews (PDRs)
Coordinating recruitment administration, inductions and leavers
Managing visitor arrangements and room bookings
Liaising with Facilities Management and Security
Maintaining departmental records, directories and mailing lists
Supporting Health & Safety administration and compliance
Chair of Communications and Outreach, presenting the Physics Bi-Weekly Bulletin
Maintains and updates the departmental Staff Handbook
Conference Organisation | 2024–2025: Member of the Organising Committee responsible for coordinating key logistical and administrative aspects of academic conferences (see attached sheet).
In addition to the above, all University of Liverpool staff are required to:
Adhere to all University policies and procedures, completing all obligatory training and induction modules, including Equality & Diversity and Health & Safety.
Support the University’s vision to drive forward environmental and social equity through delivery of our Sustainability Strategy and associated action plans.
Demonstrate customer service excellence and continuous improvement in engaging with all stakeholders.
Respect confidentiality: all confidential information should be kept in confidence and not released to unauthorised persons.
Participate in the University’s Professional Development Review scheme and take a proactive approach to own professional development.
Embody and uphold the University’s Vision and Values.
Demonstrate flexibility in on-campus-presence to enable participation in business-critical activities, including reasonable participation in such things as: open days, invigilation, welcome week activities, confirmation and clearing and financial year-end activities.

Administrative Roles

University of Manchester

01.1987 - 06.2007

Progressed through several roles across university departments.
Senior Faculty Secretary – Faculty of Life Sciences (2004 – 2007): Support to Associate Dean for Education and PA to Head of Biochemistry.
Research Dean's Secretary – School of Biological Sciences (2002 – 2004)
Senior Secretary to Head of Division (1994 – 2002)
Clerk / Typist – Environmental Biology (1988 – 1994)
Junior Shorthand Typist – Registrar's Office (1987 – 1988)

Education

BTEC National Diploma - Business Studies & Secretarial Duties

North Cheshire College

O Levels/CSE - History – A, English Language – C, English Literature – C, Home Economics - C, Religious Education – C

St Gregory's RC High School

Warrington

Skills

Executive and senior administrative support
Committee servicing and minute-taking
HR administration and staff coordination
Event and travel management

Stakeholder communication
Data management and reporting
University systems and governance

Additional Information

Strong Microsoft Office, PowerPoint, Excel and database skills., Excellent written and verbal communication., Reliable, adaptable and highly organised.

References

Professor Tim Veal, Head of Department, University of Liverpool, Oliver Lodge Laboratory, Oxford Street, Liverpool, Merseyside, L69 7ZE, timveal@liverpool.ac.uk
Professor Carsten Welsch, Head of the Accelerator Science cluster / LIV.INNO Director, Department of Physics, University of Liverpool, Liverpool, Liverpool, Merseyside, L69 7ZE, welsch@liverpool.ac.uk, The Cockcroft Institute, Daresbury Sci-Tech, Warrington, Cheshire, WA4 4AD, carsten.welsch@cockcroft.ac.uk

Additional Qualifications

RSA Typewriting I, II, III, Distinction
Pitman's Office Practice, Merit

Timeline