Angelo Ivanov
Barista
London,United Kingdom
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level barista position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
5
5
Languages
Work History
Supervisor
Which Wich Superior Sandwiches
London , United Kingdom
11.2022 - 11.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Achieved results by working with staff to meet established targets.
- Conducted routine inspections to check quality and compliance with established specifications.
Education
BA Hons - Business Management
University of Wales Trinity Saint David
London, United Kingdom08.2025
Secondary Education - Foreign Languages Education
32 “St Kliment Ohridski” School
Sofia, Bulgaria05.2022
Primary Education - Foreign Languages And Literatures
42 “St Patriarch Evtimiy” School
Sofia, Bulgaria 06.2017
Skills
Team Building
Complaint resolution
Staff education and training
Training and mentoring
Cash Handling
Dependable and Responsible
MS Office
Training and Development
Polyglot
Timeline
Supervisor
Which Wich Superior Sandwiches
11.2022 - 11.2023
BA Hons - Business Management
University of Wales Trinity Saint David
Secondary Education - Foreign Languages Education
32 “St Kliment Ohridski” School
Primary Education - Foreign Languages And Literatures
42 “St Patriarch Evtimiy” School