Angelo Colasanto
London,Uk
Summary
Enthusiastic sale assist with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
9
9
years of professional experience
Work history
Supervisor
Amor Gastronomia
London, Uk
2023.01 - Current
- Facilitated team meetings to promote communication among members.
- Assisted in resolving customer complaints efficiently to enhance satisfaction.
- Supported performance appraisals for employees during career development discussions.
- Tracked employee attendance records to uphold discipline within the team.
Sales assistant
Harrods
London, Uk
2019.09 - 2022.12
- Managed high-pressure situations effectively ensuring smooth store operations during peak hours.
- Conducted daily inventory checks ensuring accurate stock levels.
- Provided customers with current sales promotions enhancing informed purchasing decisions.
- Monitored consumer behaviour trends with attention to detail.
- Collaborated effectively with team members to meet sales targets.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Maintained knowledge of products and features to provide recommendations to customers.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Updated product labelling and pricing to reflect discounts and offers.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
Supervisor
Hotel Clayton
London, Uk
2017.09 - 2019.08
- Conducted performance appraisals with employees for career development discussions.
- Managed daily operations to increase productivity.
- Encouraged open dialogue amongst team members, promoted an inclusive work environment.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Coordinated with other supervisors to maintain consistency across shifts.
- Provided constructive feedback to staff for improved performance levels.
- Trained new hires and set up mentoring relationships to drive team performance.
Education
Bachelor of Arts - Business
Buckinghamshire New University
Wycombe 09/2019 - 09/2023
law graduate -
Università Degli Studi Di Pavia
Pavia - Italy 09/2009 - 04/2015
Skills
Collaborative teamwork
Languages
English
Intermediate
Italian
Native
Portuguese
Intermediate
Affiliations
- gym, travel
Timeline
Supervisor
Amor Gastronomia
2023.01 - Current
Sales assistant
Harrods
2019.09 - 2022.12
Supervisor
Hotel Clayton
2017.09 - 2019.08
Bachelor of Arts - Business
Buckinghamshire New University
09/2019 - 09/2023
law graduate -
Università Degli Studi Di Pavia
09/2009 - 04/2015