Talented Manager with expert team leadership, planning and organisational skills. Equips employees to independently handle issues and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
Work history
Manager
Benugo
London
02.2022 - Current
Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
Resolving conflicts or complaints from customers and employees.
Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
Maintained smooth-running business operations by delegating priorities to staff abilities.
Team leader supervisor
Benugo
London
01.2018 - 02.2022
Stocked counters, refrigerators and food service bars with fresh supplies.
Increased team productivity through effective staff planning, coordination and task delegation.
Called out ready-to-go orders, checking customers' receipts to minimise errors.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.