Angelika Sikorska
London,United Kingdom
Summary
Dedicated professional with a strong background in customer service and proven ability to operate office equipment efficiently. Holds a valid driver's license and excels in team environments, demonstrating exceptional ability to read and interpret documentation. Committed to leveraging skills for career growth and contributing effectively to organisational goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work history
Cleaner
Dustbusters
2018.05 - Current
- Customer service
- Worked quickly to complete cleaning within allotted timeframes.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Communicated well with team across multiple locations.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
Supervisor
Vesto
Warszawa, Poland
2017.01 - 2018.04
- Cash register support
- Team management
- Quality control of goods and preparation of reports
- Customer service
- obtaining good quality goods, which had a real impact on increasing sales
Sales Support Specialist
Netia S.A
Warszawa, Poland
2016.10 - 2016.12
- Administration of systems and applications supporting Sales
- Support marketing activities
- Participation in administrative and sales processes
- Document analysis
- Create, Close Employee Accounts
- Negotiating contracts and with traders
- (work in Poland)
Customer Service
Heathrow Airport terminal 2
London
2016.04 - 2016.07
- Customer service in Business Class
- Strengthened client loyalty with exceptional customer service.
Specialist Customer
Netia S.A
Warszawa, Poland
2015.01 - 2015.09
- Verification of customer agreements
- Handling correspondence and sending it to the appropriate branches
- Entering data into the system
- Preparing a table
- Archiving documents
Education
Technical Hairdresser - Specialist Hairdresser
school in Poland
2008.09 - 2012.05
Skills
- Customer Service
- Driver's License
- Ability to work in a team
- Ability to read documentation
- Operating office equipment
- creation and editing films
- web page creation
- Empathy development
- Positive attitude
- Customer relations
- Data Entry
Affiliations
- reading books
- work in the garden
- dietetics and a healthy lifestyle
Languages
English
Intermediate (B1)
Polish
Native
Timeline
Cleaner
Dustbusters
2018.05 - Current
Supervisor
Vesto
2017.01 - 2018.04
Sales Support Specialist
Netia S.A
2016.10 - 2016.12
Customer Service
Heathrow Airport terminal 2
2016.04 - 2016.07
Specialist Customer
Netia S.A
2015.01 - 2015.09
Technical Hairdresser - Specialist Hairdresser
school in Poland
2008.09 - 2012.05