ANGELICA PARAN
Ashford,PHILIPPINES
Summary
To have international cultural exposure and hands on experience in the field of healthcare. Seeking career advancement and a challenging work environment. Looking to deliver compassionate, service-oriented caregiver,focus on building strong relationships, actively listening to needs and providing emotional support.
Overview
11
11
years of professional experience
14
14
years of post-secondary education
1
1
Certification
Work history
Health Care Assistant
Kilkee Lodge Residential Home
Braintree, Essex
2023.03 - 2024.12
- Caring duties for the elderly - Dementia/Age related nursing home.
- Varied duties included - washing/feeding/changing and all required caring needs for elderly patients.
- Residential home more than 80 rooms and Patients.
Personal caregiver
Family
Philippines
2020.01 - 2022.10
- Promoted mental alertness with engaging activities.
- Practiced confidentiality in line with data protection regulations when handling sensitive information about the client's health.
- Fostered independence in daily living activities, enhancing self-confidence in the client.
- Liaised effectively with healthcare professionals regarding client's health status for better treatment plan implementation.
Customer Service Associate
Global Link BPO
Cebu City
2018.01 - 2019.03
- Resolving customers' enquiries from all over the world.
- Used persuasive selling techniques to promote company products and services successfully.
- Facilitated positive customer experiences with attentive service.
- Documented all phone interactions for record keeping and quality control purposes.
Production Worker (Supervisor)
Monde Nissin Corporation
Mandaue City
2017.01 - 2019.01
- Admin duties / working to set deadlines and producing reports for management.
- Working in teams and alone on a production line facility meeting targets set.
Admin Assistant
Salazar Institute of Technology
Cebu City
2014.01 - 2016.01
- Facilitated internal communication.
- Maintained stock levels to avoid shortages in office supplies.
- Organised client meetings, prepared agendas and took detailed minutes.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
Education
PRIMARY -
Vito Elementary School
Minglanilla, Cebu 2005.01 - 2010.01
SECONDARY - undefined
Vito National High School
Minglanilla, Cebu 2010.01 - 2014.01
TERTIARY - undefined
Salazar Institute of Technology
Cebu City, Philippines 2014.01 - 2018.01
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UHA Caregiver Academy
Talisay City, Cebu 2021.01 - 2022.01
Skills
- Strong medical ethic
- Problem resolution ability
- Enthusiastic caregiver
- Self-directed
- Time management
- Dedicated team player
- Handling distressed patients
- Adapting to patient needs
- Elderly care proficiency
Certification
- CERTIFICATE OF PARTICIPATION, SALAZARIAN ASSOCIATION OF WORKING SCHOLARS SEMINAR, 06/01/14
- CERTIFICATE OF APPRECIATION, FOR BEING ACTIVE WORKING SCHOLAR, 12/01/14
- CERTIFICATE OF PARTICIPATION, 2ND STUDENT CAREER PLANNING SEMINAR, 10/01/14
- CERTIFICATE OF PARTICIPATION, 2016 CAREER PLANNING, 10/01/16
- NATIONAL CERTIFICATE IN CAREGIVING, 01/01/21
- CERTIFICATE OF TRAINING, EMERGENCY FIRST AID AND BASIC LIFE SUPPORT/CPR, 02/01/22
- CERTIFICATE OF COMPLETION, ON THE JOB TRAINING, 03/01/22
- FALL PREVENTION AND SAFE USE OF BEDRAILS IN CARE, 01/01/22
- FIRE SAFETY IN CARE, 02/01/24
- HAND HYGIENE FOR CARE, 02/01/24
- MOVING AND ASSISTING OF PEOPLE LEVEL 2, 02/01/24
- BASIC FIRST AID LEVEL 2, 03/01/24
Timeline
Health Care Assistant
Kilkee Lodge Residential Home
2023.03 - 2024.12
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UHA Caregiver Academy
2021.01 - 2022.01
Personal caregiver
Family
2020.01 - 2022.10
Customer Service Associate
Global Link BPO
2018.01 - 2019.03
Production Worker (Supervisor)
Monde Nissin Corporation
2017.01 - 2019.01
Admin Assistant
Salazar Institute of Technology
2014.01 - 2016.01
TERTIARY - undefined
Salazar Institute of Technology
2014.01 - 2018.01
SECONDARY - undefined
Vito National High School
2010.01 - 2014.01
PRIMARY -
Vito Elementary School
2005.01 - 2010.01