Work Preference
Summary
Overview
Work History
Education
Skills
Additional Information
References
Interests
Additional Information
Additional Information
Timeline
Generic
Open To Work

Angelica Menelaou

Hackney, London

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Clerk to the Board of Governors (Schools)Project Support / Fibre Planning (Subcontractor)Business Support Officer / Project SupportProject Lead / Administrator / Careers AdvisorProject Manager / Project Support

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

HybridOn-SiteRemote
Location: Hackney, London, GBLondon, ENG
Open to relocation: Yes

Salary Range

30000/yr - 49000/yr

Important To Me

Career advancementWork-life balanceCompany CultureWork from home optionPaid sick leavePersonal development programs

Summary

Highly organised and adaptable administrative professional with extensive experience across local government, healthcare, telecommunications, education, and project support environments. Skilled in office administration, customer service, stakeholder communication, data management, and coordinating high-volume workloads within fast-paced settings.

Experienced in handling sensitive information, resolving customer queries, maintaining accurate records, supporting operational processes, and working to strict deadlines with excellent attention to detail. Confident communicating professionally by telephone, email, and face-to-face, with the ability to manage difficult situations calmly and effectively.

Seeking to further develop within an Accounts, Credit Control, or Office Administration role where strong organisational skills, customer service experience, and administrative expertise can be fully utilised.

Overview

7
7
years of professional experience

Work History

Clerk to the Board of Governors (Schools)

Islington Council
- Current
  • Provide governance and administrative support within an education setting, ensuring compliance with statutory requirements
  • Prepare and present detailed reports and documentation, communicating complex information clearly to a range of stakeholders
  • Work collaboratively with governors, school leaders, and external partners across disciplines
  • Manage competing deadlines, ensuring all work is delivered accurately and on time
  • Demonstrate initiative by identifying improvements to processes and supporting effective decision-making
  • Maintain a high level of professionalism when handling sensitive and confidential matters.

Project Support / Fibre Planning (Subcontractor)

Light Touch Telecommunications Ltd
04.2025 - Current
  • Maintained accurate project and customer records while coordinating comprehensive project schedules.
  • Ensured accuracy and consistency of information through diligent quality assurance checks.
  • Produced compliance documentation, reports, and planning packs with strong attention to detail.
  • Collaborated with contractors, stakeholders, and external organizations on project-related queries.
  • Supported operational administration by organizing documentation within dynamic environments.
  • Worked under tight deadlines while effectively managing competing priorities.

Business Support Officer / Project Support

Greater London Authority
09.2023 - 04.2025
  • Supported senior managers and programme teams with high-level administrative and financial support within a fast-paced local government environment.
  • Managed high volumes of correspondence, enquiries, and casework, ensuring professional and timely responses.
  • Maintained accurate financial and administrative records, trackers, and databases with strong attention to detail.
  • Assisted with budget monitoring, purchase orders, invoice processing, and tracking expenditure against programme activities.
  • Supported accounts administration processes including payment tracking, reconciliation support, and maintaining organised financial documentation.
  • Coordinated meetings, stakeholder engagement, and diary management across multiple organisations and departments.
  • Prepared agendas, reports, minutes, and supporting documentation for senior meetings and committees.
  • Monitored action trackers, compliance records, and project documentation to ensure deadlines and governance requirements were met.
  • Liaised with internal departments, external stakeholders, suppliers, and service providers regarding operational and financial queries.
  • Demonstrated strong organisational skills by managing competing priorities within a deadline-driven environment.
  • Handled sensitive and confidential information professionally in line with governance and data protection requirements

Project Lead / Administrator / Careers Advisor

ELATT
05.2022 - 09.2023
  • Led administrative delivery of an ESFA-funded employment project.
  • Managed reporting, record keeping, stakeholder communication, and programme tracking.
  • Coordinated with employers, local authorities, and training providers.
  • Responded to participant and stakeholder queries professionally and efficiently.
  • Maintained accurate administrative systems and documentation.

Project Manager / Project Support

NDT Fibre Communications
10.2021 - 05.2022
  • Managed administrative and operational aspects of fibre infrastructure projects.
  • Maintained project documentation, reports, trackers, and planning records.
  • Coordinated contractors, landlords, and local authority stakeholders.
  • Monitored project timelines and ensured delivery against deadlines.
  • Conducted quality control processes to maintain accuracy of deliverables.

Administrator / Team Supervisor

Elsdale Street Surgery
11.2019 - 10.2021
  • Supervised reception and administrative staff within a busy GP practice.
  • Managed high volumes of telephone and face-to-face enquiries professionally.
  • Maintained accurate records and administrative systems in line with compliance requirements.
  • Supported payment-related administration and handled sensitive confidential information.
  • Coordinated workloads, rotas, and day-to-day office administration.
  • Acted as a key point of contact for patients, clinicians, and external stakeholders.
  • Resolved queries and difficult situations calmly and professionally.

Education

Level 3 Diploma - Business Administration

Level 2 Diploma - IT

GCSEs - Maths, English, Science, Religious Studies, Geography

No Degree - Labourer CSCS

The Skills Centre
London

Skills

Office Administration & Business Support

Credit Control & Customer Account Support

Telephone & Email Communication

Customer Service & Query Resolution

Data Entry & Database Management

Invoice & Payment Administration

Banking & Record Reconciliation

Stakeholder Management

Diary & Meeting Coordination

Payroll & Administrative Support

Report Writing & Documentation

Microsoft Office Suite

CRM & Administrative Systems

Time Management & Multitasking

Confidential Data Handling

Problem Solving & Conflict Resolution

Xero (Basic Knowledge & Willingness to Develop Further)

Additional Information

Fluent in English, Greek, and Lithuanian.

References

References available upon request

Interests

Community engagement and supporting others with career development, Photography, including landscape and astrophotography, Continuous development in leadership and project management

Additional Information

  • Strong understanding of governance, compliance, and data protection
  • Experienced in high-pressure, stakeholder-facing environments.
  • Demonstrates initiative, adaptability, and a proactive approach.

Additional Information

  • Fluent in English, Greek, and Lithuanian
  • Strong understanding of governance, compliance, and data protection
  • Experienced in high-pressure, customer-facing environments
  • Excellent communication and interpersonal skills
  • Fast learner with strong attention to detail
  • References available upon request

Timeline

Project Support / Fibre Planning (Subcontractor)

Light Touch Telecommunications Ltd
04.2025 - Current

Business Support Officer / Project Support

Greater London Authority
09.2023 - 04.2025

Project Lead / Administrator / Careers Advisor

ELATT
05.2022 - 09.2023

Project Manager / Project Support

NDT Fibre Communications
10.2021 - 05.2022

Administrator / Team Supervisor

Elsdale Street Surgery
11.2019 - 10.2021

GCSEs - Maths, English, Science, Religious Studies, Geography

Level 2 Diploma - IT

Level 3 Diploma - Business Administration

Clerk to the Board of Governors (Schools)

Islington Council
- Current

No Degree - Labourer CSCS

The Skills Centre

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Angelica Menelaou