Angelica James-Benjamin
London
Summary
A diligent and ambitious student seeking a job in retail where I can develop my sales and customer service skills while being a productive contributor to the team. With hands-on experience working at a school uniform shop, I have strong interpersonal and problem-solving skills, particularly in helping customers find exactly what they are looking for within time constraints. My previous experiences also taught me the importance of patience, professionalism, and caution – qualities also shown when I was a school prefect and a nursery attendant.
As a highly organised and multidisciplinary individual, I effectively combine study life with working life. I am proud to possess a positive attitude, to learn quickly, and to be willing to take charge at all times. I'm attracted to the possibility of working in a fast-moving retail environment where I can develop professionally, gain on-the-job experience, and continue to hone transferable skills for the future.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work history
Volunteer Nursery Assistant
Tiny Treasures Nursery
2024.06 - 2024.08
- Supported the nursery group of ages three to four years
- Led small groups in arts & crafts and coordinated outdoor activities.
- Assisted in child disputes with a calm disposition, while encouraging them to resolve issues themselves.
- Encouraged children in good social behaviour like sharing, being polite and helping others.
- Able to communicate with diverse age groups.
- Demonstrated professionalism and discretion, especially when dealing with sensitive information or parent concerns.
Retail sales associate
Wearabouts
Sydenham
2023.06 - 2023.11
- Organised stock displays and maintained high visual merchandising standards, ensuring shelves were fully stocked, products correctly labelled, and sizes easily accessible.
- Assisted customers in selecting appropriate school uniforms by providing knowledgeable guidance on sizes, styles, and institution-specific requirements.
- Greeted customers, answered queries and demonstrated exceptional customer service
School Office Assistant
Haberdashers Foundation
London
2023.04 - 2023.05
- Greeted guests and students to the school's reception area.
- Acted as a liaison between students and staff, communicating concerns, suggestions, and updates to senior leadership during formal meetings.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Served prefects and associates of the Haberdashers Foundation at alumni events
Education
GCSES - English language, English literature, Science, Geography, Photography, Mathematics
Haberdashers Hatcham College
2022.09 - 2024.07
A-LEVELS - A-Level Politics, A-Level Economics, A-Level Geography, Extended Project Qualification (AS)
City of London Academy
2024.09 -
Skills
- Strong analytical, troubleshooting
and organisational skills - Conflict de-escalation
- Presentation & public speaking
- Proven track record of outstanding
customer service and support - Passionate
- Efficiency during busy hours
- Creative
- Volunteering/community involvement
- Ability to develop and maintain solid relationships
- Persuasive
- Forward thinking
Custom
- SILVER Duke of Edinburgh
- School Prefect (Y11)
- Future leaders programme
- Student council
- Queen Mary's University futures programme completion London
- K+ (Kings College London)
Timeline
A-LEVELS - A-Level Politics, A-Level Economics, A-Level Geography, Extended Project Qualification (AS)
City of London Academy
2024.09 -
Volunteer Nursery Assistant
Tiny Treasures Nursery
2024.06 - 2024.08
Retail sales associate
Wearabouts
2023.06 - 2023.11
School Office Assistant
Haberdashers Foundation
2023.04 - 2023.05
GCSES - English language, English literature, Science, Geography, Photography, Mathematics
Haberdashers Hatcham College
2022.09 - 2024.07