Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Angelica James-Benjamin

London

Summary

A diligent and ambitious student seeking a job in retail where I can develop my sales and customer service skills while being a productive contributor to the team. With hands-on experience working at a school uniform shop, I have strong interpersonal and problem-solving skills, particularly in helping customers find exactly what they are looking for within time constraints. My previous experiences also taught me the importance of patience, professionalism, and caution – qualities also shown when I was a school prefect and a nursery attendant.

As a highly organised and multidisciplinary individual, I effectively combine study life with working life. I am proud to possess a positive attitude, to learn quickly, and to be willing to take charge at all times. I'm attracted to the possibility of working in a fast-moving retail environment where I can develop professionally, gain on-the-job experience, and continue to hone transferable skills for the future.

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Work history

Volunteer Nursery Assistant

Tiny Treasures Nursery
06.2024 - 08.2024
  • Supported the nursery group of ages three to four years
  • Led small groups in arts & crafts and coordinated outdoor activities.
  • Assisted in child disputes with a calm disposition, while encouraging them to resolve issues themselves.
  • Encouraged children in good social behaviour like sharing, being polite and helping others.
  • Able to communicate with diverse age groups.
  • Demonstrated professionalism and discretion, especially when dealing with sensitive information or parent concerns.

Retail sales associate

Wearabouts
Sydenham
06.2023 - 11.2023
  • Organised stock displays and maintained high visual merchandising standards, ensuring shelves were fully stocked, products correctly labelled, and sizes easily accessible.
  • Assisted customers in selecting appropriate school uniforms by providing knowledgeable guidance on sizes, styles, and institution-specific requirements.
  • Greeted customers, answered queries and demonstrated exceptional customer service


School Office Assistant

Haberdashers Foundation
London
04.2023 - 05.2023
  • Greeted guests and students to the school's reception area.
  • Acted as a liaison between students and staff, communicating concerns, suggestions, and updates to senior leadership during formal meetings.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Served prefects and associates of the Haberdashers Foundation at alumni events

Education

GCSES - English language, English literature, Science, Geography, Photography, Mathematics

Haberdashers Hatcham College
09.2022 - 07.2024

A-LEVELS - A-Level Politics, A-Level Economics, A-Level Geography, Extended Project Qualification (AS)

City of London Academy
09.2024 -

Skills

  • Strong analytical, troubleshooting
    and organisational skills
  • Conflict de-escalation
  • Presentation & public speaking
  • Proven track record of outstanding
    customer service and support
  • Passionate
  • Efficiency during busy hours
  • Creative
  • Volunteering/community involvement
  • Ability to develop and maintain solid relationships
  • Persuasive
  • Forward thinking

Custom

  • SILVER Duke of Edinburgh
  • School Prefect (Y11)
  • Future leaders programme
  • Student council
  • Queen Mary's University futures programme completion London
  • K+ (Kings College London)

Timeline

A-LEVELS - A-Level Politics, A-Level Economics, A-Level Geography, Extended Project Qualification (AS)

City of London Academy
09.2024 -

Volunteer Nursery Assistant

Tiny Treasures Nursery
06.2024 - 08.2024

Retail sales associate

Wearabouts
06.2023 - 11.2023

School Office Assistant

Haberdashers Foundation
04.2023 - 05.2023

GCSES - English language, English literature, Science, Geography, Photography, Mathematics

Haberdashers Hatcham College
09.2022 - 07.2024
Angelica James-Benjamin