ANGELICA A. CRUZAT
Puerto Galera,Oriental Mindoro
Summary
Hospitality Management graduate with over two years of experience in hotel kitchen operations and food & beverage service. Skilled in food preparation, customer service, teamwork, and food safety. Seeking a cruise ship Waitress or Galley/Kitchen position.
Motivated professional with diverse experience in customer-facing roles. Brings strong interpersonal skills, adaptability, and a commitment to enhancing guest experiences. Supports team success through effective communication and collaboration.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Waitress
Tamarind Bar and Restaurant
Puerto Galera, Philippines
01.2024 - 07.2026
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Maintained safe hygiene and food handling standards for full compliance.
- Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
- Greeted new customers, answered initial questions and took drink orders.
On-call Waitress
Okada Casino Catering
02.2024 - 05.2026
- Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
- Performed additional tasks to keep dining room running smoothly.
- Retained knowledge of current menu selections for accurate, reliable customer guidance.
Line Cook / Kitchen Assistant
Bayview Park Hotel
Manila, Philippines
01.2023 - 01.2024
- Worked with experienced chefs to learn requirements of different cooking stations and dishes.
- Organised ingredients at start of shift to prepare for expected needs during busy periods.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Maintained an organised and clean kitchen environment, surpassing health inspection standards consistently.
- Prepared a variety of dishes according to established recipes, maintaining high standards of taste and quality.
- Employed variety of cooking techniques based on requirements of individual dishes.
Education
Bachelor of Science - Hospitality Management
Divine Word College of Calapan
Calapan city , Philippines 01-2023
Skills
- Customer Service
- Food & Beverage Service
- Food Preparation
- Food Safety & Sanitation
- Food Plating
- Teamwork
- Time Management
- Multitasking
- Cash handling
- Friendly demeanor
- Positivity in service
Certification
- Food and Beverage Services NC II
- Housekeeping NC II
- Basic Training
- SDSD Training
Languages
English
Intermediate
B1
Certificate Holder/ Trainings
- FOOD AND BEVERAGE SERVICES NC II
- HOUSEKEEPING NC II
- BASIC TRAINING
- SDSD Training
- Seamans Book
- Passport
- Yellow Card
Timeline
On-call Waitress
Okada Casino Catering
02.2024 - 05.2026
Waitress
Tamarind Bar and Restaurant
01.2024 - 07.2026
Line Cook / Kitchen Assistant
Bayview Park Hotel
01.2023 - 01.2024
Bachelor of Science - Hospitality Management
Divine Word College of Calapan