Summary
Overview
Work History
Education
Skills
Accomplishments
Roles And Responsibilities
Volunteer Experience
References
Languages
Timeline
Generic

Angela Maria Munoz Imbachi

City of London,LND

Summary

Enthusiastic, reliable, and friendly individual dedicated to maximizing potential. Punctuality and reliability are key strengths that enable thriving under pressure. Strong commitment to adaptability and organization, always seeking opportunities to learn and grow. Whether collaborating with a team or working independently, a quick learner who consistently delivers results.

Overview

18
18
years of professional experience

Work History

Workplace Experience Specialist

2023
Current - Current
  • Responsibilities: DSE Assessor Training: Ergonomics Specialist Management: Maintain, supporting and updating records such as Cardinus, helpdesk, Centerstone, ServiceNow, stock orders, invoices.
  • Developed and maintained positive relationships with staff via email, telephonic and face-to-face outreach.
  • Conducted routine outreach to support understanding of policies and procedures.
  • Introduced changes and ideas to an existing department structure to support my team in our day to day work flow and challenges by our daily meetings
  • Customer services: EMS support and visitors support to our LO guest services
  • Administration: Supporting other departments (Manchester, Guest Services and Operations) Invoices, 3E and orders
  • Printing: Reprographic requirements, including printing, scanning, photocopying, CD bibles and BD presentation booklets.
  • Created and distributed surveys for data collection and analysis.

Facilities Specialist

Latham & Watkins
11.2006 - Current
  • Responsibilities: 3E Invoices (London & Manchester) Access card programming, access card procurement and inventory management, Cardinus – (Joiners and Leavers) Risk assessments, Badge activation (Joiners/Leavers) Technology Ship Request bookings, Visitor office - setup, check out Hoteling workspace - setup, check out accountable mail processing, First Aid kits, AEDs Request access for contractors from building management via Brookfield website.
  • Pouch processing, MFDs call outs -Canon, Print Services & Scanning Services, BD Event Support - hosting, printing tent cards, badges BD Pitch book, Cycling booking spaces, Replacement key orders, Order office furniture,Panic Alarms test, Red Carpet update.
  • Maintained inventory and submitted written requests for supplies to keep stock levels even.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Provided support and services related to mail and deliveries.
  • Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
  • Built relationships with vendors and contractors to support timely and cost-effective services.
  • Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
  • Collaborated with contractors, couriers to support on-time projects completion.
  • Updated tracking system monitoring facilities-related materials, supplies and equipment.
  • Conducted regular facility inspections to identify repair needs or improvements.

Education

OCR - Administration level 1 -

Lambeth College

LOCN Access Certificate - Access to computing, Business System and Accounting -

Lambeth College

English - level 1, 2, and 3 -

Westminster College
01.1999

Skills

  • Work well without supervision
  • Bilingual English and Spanish
  • Ability to prioritize and remain focused on essence of issue
  • Excellent with customer services
  • Skilled at learning new concepts quickly while working well under pressure
  • Excellent team player
  • General office and administration skills
  • Excellent communication skills
  • Customer Service
  • Multitasking
  • Microsoft Office
  • Organizational Skills
  • Problem-solving aptitude
  • Self Motivation
  • Relationship Building
  • Multitasking Abilities
  • Effective Communication
  • Team Leadership
  • Teamwork and Collaboration
  • Continuous Improvement

Accomplishments

  • DSE Assessor Training: Ergonomics Specialist
  • Management: Maintain, supporting and updating the reliability of our records such as Cardinus, helpdesk, Centerstone, ServiceNow, stock orders, invoices.
  • Introduced changes and ideas to the existing department structure to support my team in our day to day work flow and challenges by our daily meetings.
  • Customer services: EMS support and visitors support to our LO guest services.
  • Administration: Supporting other departments (Manchester, Guest Services and Operations) Invoices, 3E and orders.
  • Printing: Reprographic requirements, including printing, scanning, photocopying, CD bibles and BD presentation booklets.

Roles And Responsibilities

  • 3E
  • Invoices (London & Manchester)
  • Access card programming
  • Access card procurement and inventory management
  • Cardinus – (Joiners and Leavers)
  • Risk assessments
  • Badge activation (Joiners/Leavers)
  • Asset Center Receiving - Furniture
  • Asset Center Receiving -Technology
  • LW Ship Request processing (in and outbound)
  • Visitor office - setup check out
  • Hotelling workspace - Setup check out
  • Accountable mail processing
  • First Aid kits, AEDs
  • Request access for contractors from building management.
  • Vendor Delivery Management
  • Pouch processing
  • Prepare shipping labels via on-line shipping tool
  • MFDs call outs
  • Copy Services (hard paper copy)
  • Print Services
  • Scanning Services
  • BD Event Support - printing tent cards, badges
  • BD Pitch book - Printing & Binding
  • Shredding - Adhoc requests
  • Inventory Management and Ordering
  • AMAG alarms
  • Cycling space
  • PSShip
  • Replacement key orders
  • Order office furniture
  • Panic Alarms
  • Red Carpet

Volunteer Experience

06/01/00, London Voluntary Service Council, I was able to gain experience on administrative duties such as customer services, updating records and testing a new LVSC intranet for the company.

References

Mrs Diana Francis, 1 Gatling Road, London SE2 0RE, dfrancis6458@gmail.com, 07733452162, Martin Stevens, WE Specialist, martin.stevens@lw.com, +44.20.7866.2695, 07968564497, Mandeep Virdee, WE Specialist, mandeep.virdee@lw.com, +44.20.7866.2692

Languages

Spanish
Native language

Timeline

Workplace Experience Specialist

2023
Current - Current

Facilities Specialist

Latham & Watkins
11.2006 - Current

OCR - Administration level 1 -

Lambeth College

LOCN Access Certificate - Access to computing, Business System and Accounting -

Lambeth College

English - level 1, 2, and 3 -

Westminster College
Angela Maria Munoz Imbachi