Angelah Gondo
Gweru,Zimbabwe
Summary
Highly motivated and experienced Registered Nurse with 16 years of diverse experience in adult patient care, providing individualized support in outpatient, inpatient, and ICU settings. I possess a strong medical background, coupled with a Bachelor of Commerce in Marketing Management and a Master of Commerce in Strategic Brand Management, allowing me to effectively tailor communication and service delivery to meet individual patient needs. As a certified provider of Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS), I am proficient in emergency response, triaging calls, and providing on scene assessments and treatments.
I am confident in my ability to excel within a luxurious cruise environment, providing compassionate care and upholding the highest standards of patient confidentiality and ethical practice.
My strong administrative skills, excellent communication abilities, and outgoing personality make me an ideal candidate for this role, where I can readily adapt and thrive in a fast-paced, international environment.
Work history
Nurse
Clay Bank Hospital
Gweru, Zimbabwe
06 2014 - Current
- Triageing patients upon arrival to determine priority level and direct them to appropriate treatment areas.
- Conducting comprehensive patient assessments, including vital sign monitoring, medication administration, and wound care.
- Administering medications and performing emergency procedures, including CPR and defibrillation.
- Collaborating effectively with physicians and other healthcare professionals to provide optimal patient care.
- Maintaining accurate and comprehensive patient records, including assessments, interventions, and medications.
- Communicating effectively with patients, families, physicians, and other healthcare professionals.
- Providing patient education and support to patients and their families.
- Responding calmly and effectively to emergencies and stressful situations.
- Participating in quality improvement initiatives to ensure the highest standards of care.
Phlebotomist
Lancet Clinical Laboratories
Harare, Zimbabwe
02 2011 - 05 2014
- Safely and accurately collecting blood samples from patients using various techniques, such as venipuncture or fingersticks.
- Identifying, properly labeling and organising collected blood samples, ensuring accurate identification and tracking of each sample.
- Assisting Patients by provideing clear instructions and reassurance before and during the blood collection process.
- Collaborating with other departments to facilitate provision of accurate and timelyinformation related to blood collection, test orders, and patient care to ensure seamlesscoordination and continuity of care.
- Providing Excellent Customer Service through addressing patient inquiries, concerns, or complaints, and maintaining a positive and empathetic attitude while delivering high quality customer service.
Nursing Sister
Ministry of Health
Harare, Zimbabwe
01 2008 - 01 2011
- Conducting comprehensive assessments of patients upon admission to the ICU, including vital signs, physical examination, and reviewing medical records.
- Monitoring patients' vital signs to ensure proper functioning and interpretation of life support equipment such as ventilators, infusion pumps, and cardiac monitors.
- Administering medications as prescribed by doctors and monitoring for adverse reactions, and documenting the administration appropriately.
- Collaborationg with other members of the healthcare team to develop and implement patient care plans.
- Advocating for patients by ensuring that their rights and needs are respected, communicating with the patient and their family members, and addressing any concerns or questions they may have.
- Implementing and following strict infection control protocols to prevent the spread of infections within the ICU.
- Providing patient and family education regarding the patient's condition, treatment plan, and post ICU care.
Education
Master of Commerce in Strategic Brand Management - Business
09/2022 - 06/2024
Bachelor of Commerce Marketing Management Honours - Business
02/2019 - 05/2022
Certificate In Occupational Safety Health. -
05/2014 - 10/2014
Diploma In General Nursing - General Nursing.
01/2005 - 12/2007
Skills
Medical Skills:
- Patient Assessment and Triage
- Wound Care and Dressing Changes
- Medication Administration (including IVs)
- Vital Sign Monitoring
- Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS)
- Emergency Response and Treatment
- Medical Procendures
- Medical Documentation and Record Keeping
- Infection Control Practices
Communication Skills:
- Excellent written and verbal communication in English
- Clear and concise communication with patients, colleagues, and management
- Active listening skills
- Ability to explain medical procedures and information to patients in a clear and understandable manner
- Ability to handle difficult conversations and manage conflict
Interpersonal Skills:
- Strong teamwork skills
- Ability to work independently and take initiative
- Ability to adapt to changing situations and work under pressure
- Excellent customer service skills
- Ability to build rapport with stakeholders
- Cultural sensitivity and awareness
Administrative Skills:
- Proficient in computer skills
- Organization and time management skills
- Attention to detail
- Ability to prioritize tasks and manage multiple responsibilities
- Ability to maintain accurate records and documentation
Timeline
Nurse - Clay Bank Hospital
06 2014 - Current
Phlebotomist - Lancet Clinical Laboratories
02 2011 - 05 2014
Nursing Sister - Ministry of Health
01 2008 - 01 2011
Midlands State University - Master of Commerce in Strategic Brand Management , Business
09/2022 - 06/2024
Midlands State University - Bachelor of Commerce Marketing Management Honours , Business
02/2019 - 05/2022
National Social Security Authority. - Certificate In Occupational Safety Health. ,
05/2014 - 10/2014
Gwanda Multidisciplinary School of Nursing. - Diploma In General Nursing , General Nursing.
01/2005 - 12/2007
Certification
- Basic Life Support .
- Advanced Cardiovascular Life Support .
- Occupational Safety Health and Environmental Management.
References
Available upon request.
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