Angela Roy
Summary
I can accurately describe and sell products or services to individuals or businesses. A Friendly and outgoing individual with knowledge of best practices for sales and customer service. I am committed to exceeding sales and company expectations by expanding my client base and maintaining high standards of service.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
CASHIRE & RETAIL ASSISTANT
ROYAL ASCOT
London
2025.05 - 2026.05
- Handled cash and card transactions, accurately at register.
- Assisted with retail sales, stock management and customer service
- Provided front of house support, greeting and assisting guests.
Private Box Hostess
Fullham FC
London
2025.02 - 2026.05
- Assisted elderly or disabled guests from entrance to their seats, showing empathy and care.
- Assisted in setting up and clearing tables for improved dining experience.
- Took telephone bookings accurately, reducing chances of double booking or errors.
- Collaborated with the serving staff to streamline service delivery.
Lead Waiter
MILLWALL FOOTBALL CLUB
London
2025.10 - 2026.02
- Demonstrated leadership through supervision and coordination of team members in high pressure environments.
- Strengthened commercial awareness through exposure to revenue driven, client facing event environment.
- Acted as a primary point of contact for sponsors and VIP attendees, demonstrating strong stakeholder communication and client service skills
Retail Cashier
ETON COLLEGE
Surrey
2025.02 - 2025.05
- Maintained professionalism and discretion when interacting with senior stakeholders, high net worth guests and external partners.
- Operated in compliance with institutional policies, health and safety regulations and confidentiality standards.
- Assisted in managing guest lists, attendance records and event documentation with accuracy and attention to detail.
- Supported stock monitoring and inventory control process to ensure commercial efficiency and cost awareness.
International Work Experience
Kerela, Judicial First Class Magistrate Court-I
2024.08 - 2024.09
- Assisted in preparing case briefs, drafting legal documents, and reviewing contracts.
- Attended court hearings, observed proceedings, and took notes on arguments, procedures, and judicial decisions.
- Developed an understanding of the Indian legal system, its practices, and how it compares to other international legal frameworks.
- Gained experience in interacting with clients from diverse backgrounds, discussing legal issues and gathering case information.
Healthcare support worker
Astral Lodge Care Home
Essex
2021.02 - 2023.02
- Collaborated effectively with healthcare professionals to provide comprehensive care for patients.
- Provided companionship and emotional support to distressed or lonely residents.
- Attended mandatory training courses on regular basis to keep skills updated.
- Improved patient comfort by assisting with daily personal hygiene tasks.
Education
A Level - Graphic Design, BTEC Health and Social Care, Sociology
St Bernards High School For Girls Sixth Form
Essex, Southend 2021.01 - 2023.01
GCSE - Mathematics, English Language
St Bernards High School For Girls
Essex, Southend 2016.01 - 2021.01
Skills
- Technical Skills: AutoCAD, SketchUp, Microsoft Office (Word, Excel, PowerPoint)
- Non-technical Skills: Leadership, Communication, Problem-solving, Negotiation, Creativity
- Front-Of-House organisation
- Staff training capabilities
References
References available upon request
Accomplishments
- WOMEN IN LAW SOCIETY
- Active member, engaging in discussions on ways to balance client confidentiality with public interest, to ensure justice and fairness is served.
- Participated in court room discussions.
CHARITY WORK
2019-05, Present, Raised over £700 by hosting a cultural fashion show., Raised over £5000 for Turkey and Syria earthquakes., Volunteering: @WrapUp.Uk Programme
DUKE OF EDINBURGH, BRONZE
Calculating and planning routes by problem-solving Developed teamwork through delegation of tasks to achieve similar goals. Calculating and planning routes by problem-solving Developed teamwork through delegation of tasks to achieve similar goals.
Timeline
Lead Waiter
MILLWALL FOOTBALL CLUB
2025.10 - 2026.02
CASHIRE & RETAIL ASSISTANT
ROYAL ASCOT
2025.05 - 2026.05
Private Box Hostess
Fullham FC
2025.02 - 2026.05
Retail Cashier
ETON COLLEGE
2025.02 - 2025.05
International Work Experience
Kerela, Judicial First Class Magistrate Court-I
2024.08 - 2024.09
Healthcare support worker
Astral Lodge Care Home
2021.02 - 2023.02
A Level - Graphic Design, BTEC Health and Social Care, Sociology
St Bernards High School For Girls Sixth Form
2021.01 - 2023.01
GCSE - Mathematics, English Language
St Bernards High School For Girls
2016.01 - 2021.01