Angela Rowlands

• Created and implemented the quality management system to ensure that all incoming deliveries were inspected in a timely manor in compliance with Dancing Leopards quality standards and regulations.
• Regularly fed back all inspection report findings to the supply base and management teams on a weekly basis.
• Implemented improvements and changes required from the AQL findings where necessary and worked with the product development team to ensure all product was compliant with Dancing Leopards quality standards
• Worked along side the Product Development team to ensure the production risk assessments were completed for each new style prior to production starting.

• Managed the Returns Department; scheduled daily work and coached new team members with Dancing Leopards quality standard and gave ongoing training and development to the wider team on new product requirements.
• Ensured that all returned products were processed and repacked efficiently to Dancing Leopards quality control system
• Communicated with colleagues to ensure priority stock units are made available to maximise stock levels and customer orders
• Completed weekly overview reports to track returns, Identify trends with return reasons and repack returns data along with production issues and faulty garment reports with the factories and merchandising and production team on a weekly basis
• Oversaw stock replenishment from the returns back into the warehouse stock and adjusted stock figures accordingly
• Liaised with the Warehouse Manger for shared staffing teams and priority units management
• Managed AQL quality checks on stock units, when requested
• Worked together with the Garment Technician to create new procedures to minimise faulty items received

• Sorting deliveries before loading them into my van
• Delivering mail and parcels on foot and also driving to different locations to complete my round.

• Electronically recording data from sensitive documents.

• Training to become a qualified dental nurse working at an emergency hospital
• Showing compassion to patients
• Recording treatments carried out and following instructions given by the dentist
• Ensuring the environment is clean and instruments are sterile.

• Quality inspection of returned garments before repackaging
• Ensuring that targets are met
• Provide assistance with issuing refunds to ensure no backlog
• Provide assistance packing and despatching orders
• Replenish shelves with stock.

• Cleaning wards, theatres and kennel areas to maintain clinical hygiene standards, sterilisation of surgical instruments and equipment, vacuuming and mopping of staff and client areas including toilets
• Animal care, assisting the team with anaesthetic procedures, assisting the team with radiography and developing images, placing cannulas and blood collection, assisting veterinary surgeon and nursing team, nurse clinics, ordering stock, reception, client care and administration duties.

• 1999-2003 Cleaner and lunchtime supervisor - S.S Mary and John R.C Primary school
• 1996-2000 Part Time Showroom Cleaner - Reg vardy ford

Bar Staff / Cleaner - The New Inn public house

Cleaner – Tarmac - Wolverhampton

Cleaner - Beattie's Department Store - Wolverhampton

• 1996-1996 Assembly line operative - CE Marshall Willenhall