Summary
Overview
Work history
Education
Skills
Personal Details
Timeline
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Angela Potts

Chester,UK

Summary

Accomplished professional with a strong background in front desk operations. Proficient in Microsoft Office Suite, including Word, Excel, and Outlook, with proven skills in schedule management and document filing. Demonstrates exceptional customer service abilities and adeptness in marketing strategies and accounts payable management. Committed to providing top-tier administrative support while pursuing opportunities to leverage skills in a dynamic environment.

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work history

Exam Inspector

Victvs Global
Chester, Cheshire
11.2025 - Current

- Freelance position-to inspect exam centres and produce a detailed report of my findings within a strict deadline.

Bar Staff

Chester Football Club
10.2025 - 11.2025
  • Zero hour contract- Bartender for home matches

Guest admissions host and FOH

Chester Race Company
04.2024 - 11.2025
  • Zero hour contract.
  • I work race days as by welcoming Guests to the racecourse, scanning tickets and dealing with queues on the gates.
  • Other shifts include working on the bar and as a food runner for parties and conferences.

Administration Manager

BusyBus Limited
Chester
06.2024 - 10.2025
  • Sightseeing tour company.
  • Responsible for: first point of contact for all enquiries including Customers, staff (drivers) and external suppliers via email, text, phone and in person.
  • Answer sales enquiries, make bookings and deal with complaints.
  • Dispatch drivers everyday and deal with any issues such as mechanical failures and missing passengers.
  • Logging vehicle faults and managing operations
  • Administer payroll
  • Produce staff rotas
  • Marketing
  • Customer relationships
  • Compiling thorough information for private bookings such as the 3 Peaks challenge, including timings for the Customer and Guides.
  • Other admin based duties

School Administrator

Holy Family Catholic Multi Academy Trust
Wirral, Merseyside
02.2022 - 06.2024
  • Fixed term role dependant on funding.
  • Worked within 2 high schools and 5 primary schools administering teacher training, placing school orders, invoicing and delivering open days and marketing our courses in person and online.

Finance Assistant

University of Chester
Chester
01.2016 - 02.2022
  • Finance Assistant.
  • Responsible for the whole of the catering accounts across all University campuses.

Education

Bachelor's degree - Business

Coventry University
09.1999 - 06.2002

Skills


  • IT expertise
  • Front desk operations
  • Microsoft Word proficiency
  • Marketing strategies
  • Administrative support
  • Schedule management
  • Microsoft Office skills
  • Document filing
  • Microsoft Outlook expertise
  • Accounts payable management
  • Microsoft Excel proficiency
  • Customer Service

Personal Details

  • Driver's License: Cars
  • Eligible to work in the UK: Yes
  • Highest Level of Education: Bachelor's
  • Total years of experience: 30

Timeline

Exam Inspector

Victvs Global
11.2025 - Current

Bar Staff

Chester Football Club
10.2025 - 11.2025

Administration Manager

BusyBus Limited
06.2024 - 10.2025

Guest admissions host and FOH

Chester Race Company
04.2024 - 11.2025

School Administrator

Holy Family Catholic Multi Academy Trust
02.2022 - 06.2024

Finance Assistant

University of Chester
01.2016 - 02.2022

Bachelor's degree - Business

Coventry University
09.1999 - 06.2002
Angela Potts