Angela Moretti

Always paying attention to details when I am undergoing any task.

Work well under pressure especially when they are tight deadline.

Independent problem-solver focused on customer service.

Adapt to multi-tasking that is required in a customer service environment and in my current position at the Finance department.

Seeks solutions to problems

Energetic employee well-versed in strong communication and organization skills.

Able to adapt to the always changing customer needs following the company policy.

Takes on challenging new role using interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Honest and reliable.

I have been working in the ticket office at Watford Junction for over eighteen years in a very busy environment.

I have been dealing with customers whether it is to do with enquiries or finding the best ticket available and tailored to their needs. Always polite and caring.

I have a very good knowledge of the ticket issuing system provided.

I am currently working at Birmingham Head Office for the Finance Department on a secondment basis since August 2024.

I have grown personally and professionally thank you to the people who have supported me and encourage me, guided me.

It has been a wonderful experience and I feel I am ready for the next step in my career.

kind regards

Angela Moretti