Summary
Overview
Work history
Education
Skills
Timeline
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Angela Lynch

Greenock,United Kingdom

Summary

Compassionate professional with almost 20 years experience in supporting children, young people and adults with learning difficulties, focusing on emotional and developmental growth. Skilled in creating safe, nurturing environments and implementing tailored care plans to foster resilience and independence. Strong communication and conflict-resolution abilities ensure positive outcomes and smooth daily operations.

Overview

16
16
years of professional experience
4
4
years of post-secondary education

Work history

Residential support worker (Young people)

Dean and Cauvin Young People's Trust
Edinburgh, Midlothian
03.2022 - 09.2024
  • Supported clients with socialising in community settings.
  • Developed tailored action plans whilst prioritising pressing concerns.
  • Encouraged active participation in community events, promoted social integration.
  • Delivered daily living skills training to encourage independent lifestyle.
  • Collaborated with multidisciplinary teams for comprehensive care provision.
  • Assisted service users to obtain and access community resources.
  • Assisted youth to complete actions specified in individual support plans.
  • Followed staff rota systems in supporting and caring for young people.
  • Provided emotional support, enhanced self-esteem in young people.
  • Helped young people with acquiring confidence and skills to live independently.
  • Challenged young people to participate in service delivery and design of support programmes.
  • Organised recreational activities for fun-filled leisure time.
  • Completed risk assessments to help people identify and manage potential risks.
  • Conducted regular house meetings for open dialogue and issue resolution.
  • Collaborated with multi-agency teams to determine and address residential issues affecting youth.
  • Recorded detailed reports to ensure accurate case management.
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.
  • Maintained confidentiality of sensitive information as per policy guidelines.
  • Supported induction of youth into homes and care facilities.
  • Advocated rights of young people within the residential setting.
  • Listened to clients' current struggles to signpost relevant support.
  • Submitted detailed individual reports to supervisors for monitoring purposes.
  • Ensured safety regulations were adhered to at all times, maintained secure environment.
  • Accompanied residents on appointments to provide necessary support.
  • Promoted youth rights and responsibilities within organisations.
  • Developed rapport with young individuals, fostered trust and communication.
  • Promoted positive behaviour through effective role modelling techniques.
  • Managed challenging behaviours effectively, minimised potential harm and disruption.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Supported team by demonstrating respect and willingness to help.
  • Completed duties to deliver on targets with accuracy and efficiency.

Support Worker

Autism Initiatives
Edinburgh, Midlothian
01.2014 - 11.2023
  • Adapted support where possible to increase service accessibility.
  • Helped achieve service user independence through guided tasks and activities.
  • Assisted in maintaining a clean environment for improved client health.
  • Enhanced wellbeing of service users by providing emotional support and companionship.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene, maintaining dignity at all times.
  • Writing care plans to support the service users needs.
  • Implementing care plans to support service user.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need. Using various communication techniques such as communication cards, visual prompts and planners.
  • Prepared nutritious meals that met special dietary needs of clients.
  • Participated in regular team meetings, enhancing quality of care provided.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Continuously promoted best practices in health, safety and security to safeguard service user welfare.
  • Promoted physical activity through assistance with exercises improving overall health condition of the client.
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Assisted with mobility issues enabling easier movement around the home.
  • Completed housekeeping tasks resulting in a clean, safe home environment.
  • Identified key client needs to develop targeted support programmes.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
  • Administered medication with rigorous planning and recordkeeping.
  • Supported daily living skills training which increased client self-sufficiency.
  • Maintained detailed records of patient behaviour changes for healthcare team reference.
  • Provided companionship during outings contributing to an active social life for clients.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
  • Collaborated with external support providers to maintain good care continuity.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Provided support in social, physical and emotional areas to assist clients with integration into local community.
  • Encouraged social integration by facilitating community involvement opportunities.
  • Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
  • Assured safety measures were met to prevent falls or accidents.
  • Contributed feedback on patient progress leading to adjustments in personalised care plans.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Developed appropriate resources to meet needs of diverse audiences.
  • Developed plans and strategies to promote continuous improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Carried out day-to-day duties accurately and efficiently.

Child practitioner

North Edinburgh Childcare
Edinburgh, Midlothian
02.2009 - 10.2014

Education

SVQ Level 3 - Social Services and Healthcare

West Lothian College
Livingston, West Lothian
10.2021 - 10.2022

Certificate of Higher Education - Early education and childcare

Edinburgh Telford College
Edinburgh
08.2005 - 08.2008

Skills

  • Behavioural Management
  • Building relationships
  • Record keeping accuracy
  • Child development knowledge
  • Documentation management
  • Community engagement
  • Non-Violent intervention strategies
  • Understanding of attachment theory
  • Care planning
  • Mental health support techniques
  • Self-motivation
  • Professional boundaries maintenance
  • Interpersonal communication
  • Time-management
  • Experience managing challenging behaviours
  • Report-writing
  • Professional judgment
  • Trauma-Informed care understanding
  • Child protection awareness
  • Child Protection Procedures
  • Proactive approach
  • First Aid certification
  • Multi-agency working
  • Effective communication
  • Positive attitude
  • Implementing boundaries
  • Initiative taking
  • Active listening
  • Record keeping efficiency
  • Time efficiency

Timeline

Residential support worker (Young people)

Dean and Cauvin Young People's Trust
03.2022 - 09.2024

SVQ Level 3 - Social Services and Healthcare

West Lothian College
10.2021 - 10.2022

Support Worker

Autism Initiatives
01.2014 - 11.2023

Child practitioner

North Edinburgh Childcare
02.2009 - 10.2014

Certificate of Higher Education - Early education and childcare

Edinburgh Telford College
08.2005 - 08.2008

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Angela Lynch