Angela Ledlie
Portavogie,Ards and North Down
Summary
Friendly, caring and reliable professional with over 30 years' experience working with people in customer service, sales and community care roles. I have excellent communication and interpersonal skills and enjoy supporting others to achieve their best. I am calm under pressure organised and adaptable, with experience working as a team and independently. I am now seeking a classroom assistant position where i can use my people skills, patience and enthusiasm to support young people in a secondary school environment.
Overview
5
5
years of post-secondary education
35
35
years of professional experience
Work history
Sales consultant
Ceramica
Bangor, Down
2004.09 - Current
. Provide excellent customer service to a wide range of clients
. Design bathrooms and kitchens to meet customers' requirements
. Work closely with interior designers, builders and members of the public
. Attend site meetings and manage projects to deadlines.
. Interpret plans and calculate measurements accurately.
. Resolve customer queries and provide practical solutions.
. Collaborated with team members to achieve project goals
Sales representative
G.M. Marketing
Belfast, Down
2002.05 - 2004.07
. Achieved sales targets through excellent customer service and product knowledge.
. Built and maintained strong relationships with food retailers
. Promoted and sold a wide range of products
. Managed sales across Northern Ireland
Overseas Representative
First Choice
Spain
1996.04 - 2001.08
. Solved problems quickly and professionally.
. Worked independently and as part of a team to deliver excellent customer care
. Supported holidaymakers throughout their stay.
. Conducted hotel visits and organised transfers
Community care assistant
North Down and Ards community trust
Ards penisula, Ards and North Down
1991.09 - 1996.03
. Provided care and support for elderly people and individuals with disabilities in their own homes.
. Assisted with personal care, meal preparation and daily living activity.
Education
GCSEs - Maths, English, Geography, Art, Physical education, Home Economics
Bangor Girls High
Bangor 1985.09 - 1990.06
Skills
- Teamwork skills
- Excellent communication abilities
- Relationship building
- Dependable and approachable
- Organisation and time management
Additional Qualifications
Level 2 Gym instructor qualification
. Qualified Gym instructor
. Deliver community exercise classes, including strength training and indoor cycling
. Plan safe, enjoyable and inclusive sessions for adults with varying abilities
First Aid certificate completed in 2024
Relevant experience
. Supported my son in managing Type 1 diabetes from the age of five, including monitoring blood glucose levels, recognising and treating hypoglycaemia and administrating insulin safety.
. Volunteered a Portavogie primary school, helping with exercise classes and encouraging children to particiapte in physical activity.
Timeline
Sales consultant
Ceramica
2004.09 - Current
Sales representative
G.M. Marketing
2002.05 - 2004.07
Overseas Representative
First Choice
1996.04 - 2001.08
Community care assistant
North Down and Ards community trust
1991.09 - 1996.03
GCSEs - Maths, English, Geography, Art, Physical education, Home Economics
Bangor Girls High
1985.09 - 1990.06