Summary
Overview
Work history
Education
Skills
Timeline
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Angela  Johnson

Angela Johnson

Crowland,Licolnshire

Summary

As a senior maternity care professional with a passion for equity, safety, and patient-centred care, I have over 12 years of experience in maternity services within the United Kingdom's National Health Service (NHS). Currently, I lead maternity services across two hospital sites as the sole Midwife in charge of Equality, Diversity, and Inclusion. I developed this initiative from the ground up to ensure that every woman and family feels respected, heard, and supported.

In this role, I have been able to influence the workplace culture, enhance staff engagement, and integrate inclusive practices across clinical teams. I have played a key role in shaping care pathways that prioritize both clinical excellence and cultural sensitivity. Additionally, I am actively involved in clinical audits, reviewing guidelines, and conducting risk assessments after incidents or near misses, ensuring that patients’ concerns are addressed promptly and compassionately.

My ongoing contributions to cost-saving initiatives and staff retention strategies have significantly improved team morale and the sustainability of our services. I monitor key maternity performance indicators, such as breastfeeding rates, maternal satisfaction, and access to timely care, using this data to drive improvements.

I thrive in multidisciplinary teams, where collaboration and open communication lead to better outcomes. I am now seeking to leverage my leadership experience, inclusive mindset, and clinical insights to contribute to SEHA's mission of delivering world-class care across the UAE. As a senior maternity care professional with a passion for equity, safety, and patient-centred care, with over 12 years of experience in maternity services in the United Kingdom's National Health Service (NHS), I lead maternity services across two hospital sites as the sole Equality, Diversity, and Inclusion lead Midwife. This is an initiative I have built from the ground up to ensure every woman and family feels respected, heard, and supported. This role has enabled me to influence culture, enhance staff engagement, and integrate inclusive practices across clinical teams.

I have helped shape care pathways that reflect both clinical excellence and cultural sensitivity, and I am actively involved in clinical audits, guideline reviews, and risk assessments following incidents or near misses. I advocate for patients at every level, ensuring their concerns are addressed promptly and compassionately.

Ongoing contributions to cost-saving initiatives and staff retention strategies continue to strengthen team morale and service sustainability. I monitor key maternity KPI's, such as breastfeeding rates, maternal satisfaction, and access to timely care, and use them to drive improvements.

I thrive in multidisciplinary teams, where collaboration and open communication lead to better outcomes. I am now seeking to leverage my leadership experience, inclusive mindset, and clinical insights to contribute to SEHA's mission of delivering world-class care across the UAE.

Overview

22
22
years of professional experience
2
2
years of post-secondary education

Work history

Equality, Diversity and Inclusion Lead Midwife

North West Anglia NHS Foundation Trust
Peterborough, Cambridgeshire
06.2022 - Current
  • Experienced in leading diverse teams and adapting care models to passionately meet the needs of multicultural populations.
  • Lead the Maternity Division's Equity, Diversity, and Inclusion (EDI) strategy by integrating inclusive maternity care and fostering equitable workforce practices.
  • Advise senior leadership on the vital diversity implications of business decisions.
  • Review both national and local reports to drive meaningful outcomes.
  • Deliver targeted training on cultural competence, unconscious bias, and the importance of respectful care.
  • Build strategic partnerships with community groups to enhance access and representation for all.
  • Collaborate with the HR department to implement fair recruitment processes that celebrate diversity.
  • Review maternity policies to ensure steadfast compliance with the Equality Act 2010.
  • Recognised nationally for outstanding contributions to inclusive healthcare, including an invitation to Buckingham Palace.
  • Developed and co-delivered a bespoke Objective Structured Clinical Examination (OSCE) preparation program with an impressive 92% pass rate.
  • Design onboarding policies that support clinical integration, well-being, and the retention of international recruits.
  • Regularly provide practical training on cultural awareness, respectful care, and unconscious bias to inspire change.
  • Continuously harness data and feedback to enhance staff engagement and elevate patient experiences.
  • Experienced in leading diverse teams and adapting care models to meet the needs of multicultural populations.

Preterm Lead Midwife

North West Anglia NHS Foundation Trust
Peterborough, Cambridgeshire
05.2021 - 06.2022
  • Provided Counselling and support to couples facing complex pregnancy.
  • Audited referral pathways to ensure timely access to cerclage and progestin-releasing treatment.
  • Improved early review systems for high-risk pregnancies.
  • Delivered staff training on preterm birth management and referral protocols.
  • Developed individualised care plans by thorough assessment of patients' needs and concerns.
  • Handled emergencies, ensuring immediate response to high-risk conditions.
  • Maintained detailed medical records for accurate tracking of patient history.
  • Cooperated within multidisciplinary team settings for improved patient outcomes.

Midwife

North West Anglia, NHS Foundation Trust.
Peterborough, Cambridgeshire
02.2016 - 05.2021
  • Delivered exceptional care for complex pregnancies, expertly conducting thorough assessments and managing complications.
  • Led antenatal and postnatal clinics with focuses on personalised care and seamless continuity for patients.
  • Oversaw the department during shifts, ensuring optimal staffing and rigorous clinical safety standards.
  • Maintained accurate and comprehensive medical records to bolster clinical decision-making and enhance patient safety.
  • Vigilantly monitored maternal and fetal well-being, proactively escalating concerns when necessary.
  • Provided targeted education on newborn care, breastfeeding, and family planning, empowering parents with essential knowledge.
  • Managed emergencies with composure and swift interventions to safeguard both mother and newborn.
  • Engaged clients with active listening and a non-judgmental approach, leveraging cultural awareness to tailor communication effectively.
  • Offered compassionate emotional support to clients experiencing traumatic events such as miscarriage, termination, neonatal complications, and stillbirths.
  • Expertly identified high-risk pregnancies and collaborated with senior staff to implement appropriate treatment, preventing further complications.
  • Advocated for positive parenting through impactful health education and SIDS prevention, in line with public health initiatives.
  • Provided strong support and guidance to parents navigating the challenges of miscarriage, termination, and stillbirth.
  • Monitored fetal condition with precision using Cardiotocography (CTG) and applied effective pain management techniques to ensure smooth labour experiences.
  • Navigated emotionally charged situations with professionalism and empathy, establishing a safe environment for clients.
  • Committed to equitable treatment for women from all backgrounds, staying informed on ethical practices in sensitive situations.

Community Care Officer

Lincolnshire Adult Social Care
Stamford , Lincolnshire
01.2017 - 01.2018
  • Wrote up comprehensive case notes efficiently and to industry best practices for detailed reference.
  • Used compassion, empathy and respect to build trusting relationships with service users and family members.
  • Handled initial meetings with service users and families, gauging severity of circumstances and identifying issues for resolution.
  • Maintained consistent treatment success, performing ongoing case monitoring, evaluation and adjustment to ensure positive outcomes.
  • Attended case hearings, reviews and home visits to best manage service user needs.
  • Provided high-quality support and assistance to individuals with Dementia and other physical needs, managing an average caseload of 30 clients.
  • Performed care needs assessments, employing good IT skills and effective communication to develop maximally effective care plans tailored to individual client needs.

Agency Midwife

Mayday Healthcare Agency
Peterborough
02.2015 - 01.2016
  • Monitored and recorded patient conditions before, during and after delivery, promptly reporting abnormalities to Obstetric team for immediate intervention.
  • Provided emotional support during delivery, coaching and calming patients to enable safe delivery.
  • Committed to equal treatment of women from all backgrounds and circumstances and remained actively informed on ethical practices in cases of sensitive situations.
  • Administered individual care programmes, evaluating, updating and documenting patient information according to changes in condition to optimise patient outcome.
  • Prevented pregnancy discomfort by educating patients on nutrition, rest and exercises to boost wellbeing.

Midwife

Kings College Hospital
05.2012 - 01.2015
  • Provided comprehensive and holistic care to women throughout the antenatal, intrapartum, and postnatal periods.
  • Upheld professional standards following NMC guidelines and adhered to NICE and Trust protocols.
  • Remained current with research and updates in practice, while ensuring effective safeguarding measures.
  • Collaborated effectively within a team environment and managed personal workload with strong time management skills.
  • Delivered breastfeeding preparation counselling to support women in establishing a healthy and prosperous breastfeeding routine.
  • Monitored fetal conditions and implemented effective pain management techniques to promote a smooth labour experience.
  • Engaged in effective communication tailored to individual needs by practicing active listening with a non-judgmental approach and adjusting communication styles as necessary.
  • Provided clear and comprehensive information to patients to alleviate anxiety.
  • Identified high-risk pregnancies and promptly notified senior staff to ensure appropriate interventions, thereby preventing potential complications.
  • Developed, evaluated, and assessed individualised care programs to meet the unique needs of each patient.
  • Fostered patient confidence by formulating detailed, personalised birth plans that reflected the preferences and requirements of each individual for appropriate treatment, preventing further complications.
  • Achieved positive feedback from patients due to excellent bedside manners and empathetic approach.
  • Educated families on newborn care, contributing to confident parenting skills.
  • Provided care to pregnant women in homes, clinics, and hospitals.
  • Evaluated, updated, and documented patient information according to changes in condition to optimise outcomes.
  • Administered pain relief and therapies to labouring mothers for improved childbirth experiences.

Business Owner

Omoye Enterprise Limited
11.2005 - 12.2007
  • Sold and promoted hair care products and cosmetics.
  • Counted and documented opening and closing cash amounts daily.
  • Cleaned and maintained the entire salon.
  • Resolved client complaints in a timely, efficient manner.
  • Distributed business cards outside of the salon to generate new business.
  • Educated customers on product uses and benefits.
  • Established a strong relationship with the client base to generate long-term business.
  • Recruited and trained employees
  • Devised budget plans, ensured financial stability of the business.

Account officer

American Express
05.2003 - 08.2004
  • Effectively managed a high volume of inbound and outbound customer calls.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Gathered and verified all required customer information for tracking purposes.
  • Defused volatile customer situations calmly and courteously.
  • Competent in customer service management systems and databases.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Asked appropriate questions to identify prospects' needs and pinpoint optimal solutions.
  • Asked appropriate open-ended questions to discover prospects' needs and requirements.
  • Liaised between clients and account executives to resolve issues quickly and effectively.
  • Complied with tax regulations with timely filing of returns.
  • Processed invoices and resolved invoice queries to enforce timely payment.
  • Determined strategic direction of organisation based on industry knowledge and market research.

Education

High School Diploma - • Diversity in Health and Care Partners Module 3

NHS Employers
Newcastle
04.2023 - 04.2024

Certificate of Higher Education - Perinatal EDI staff Development Programme

Health Innovation East
Cambridge, Cambridgeshire
05.2023 - 10.2023

Certificate of Higher Education - Master of Science (MSc) Safeguarding children and young people

Anglian Ruskin University
Peterborough
01.2016 - 01.2017

High School Diploma - Nursing And Midwifery

University of Greenwich
London
05.2012

A-Levels - Access to Health.

City College
Brighton
2004

Some College (No Degree) - GNVQ

BHASVIC College
Brighton, East Sussex
2001

Some College (No Degree) - GCSE

Kings Manor School
Shoreham- By Sea
1999

Skills

  • Team leadership and mentorship
  • Clinical risk evaluation
  • Patient Advocacy
  • Collaboration across disciplines
  • Cultural awareness
  • Safeguarding Compliance
  • Training provision
  • Strategic development

Timeline

Certificate of Higher Education - Perinatal EDI staff Development Programme

Health Innovation East
05.2023 - 10.2023

High School Diploma - • Diversity in Health and Care Partners Module 3

NHS Employers
04.2023 - 04.2024

Equality, Diversity and Inclusion Lead Midwife

North West Anglia NHS Foundation Trust
06.2022 - Current

Preterm Lead Midwife

North West Anglia NHS Foundation Trust
05.2021 - 06.2022

Community Care Officer

Lincolnshire Adult Social Care
01.2017 - 01.2018

Midwife

North West Anglia, NHS Foundation Trust.
02.2016 - 05.2021

Certificate of Higher Education - Master of Science (MSc) Safeguarding children and young people

Anglian Ruskin University
01.2016 - 01.2017

Agency Midwife

Mayday Healthcare Agency
02.2015 - 01.2016

Midwife

Kings College Hospital
05.2012 - 01.2015

Business Owner

Omoye Enterprise Limited
11.2005 - 12.2007

Account officer

American Express
05.2003 - 08.2004

High School Diploma - Nursing And Midwifery

University of Greenwich

A-Levels - Access to Health.

City College

Some College (No Degree) - GNVQ

BHASVIC College

Some College (No Degree) - GCSE

Kings Manor School
Angela Johnson