Property Manager with expertise in enhancing tenant satisfaction and optimising property operations. Achieved significant improvements in occupancy rates and streamlined maintenance processes for efficient property management. Recognised for building strong landlord-tenant relationships that foster community engagement.
Overview
17
17
years of professional experience
Work history
Property manager
Palmyra Investments Ltd
London
05.2022 - Current
Oversaw rent collection, ensuring consistent cash flow for property owners.
Oversaw property maintenance, working with various tradesmen to complete repairs.
Ensured compliance with housing laws and safety regulations, protecting both landlord and tenant rights.
Streamlined administrative processes, improving efficiency within the office environment.
Developed strategies to retain tenants, promoting long-term residency and stable income.
Conducted thorough background checks on potential tenants, minimising risk of default.
Organised regular meetings with property owners to discuss investment updates and concerns.
Tracked expiring leases and initiated timely renewal conversations.
Managed tenant move-ins and move-outs, effectively reducing vacancy periods.
Carried out property inspections, maintaining high standards of cleanliness and repair.
Coordinated repairs with maintenance teams, minimising disruptions for tenants.
Carried out property inspections for maintaining a high standard of cleanliness and repair.
Dental nurse
TG's Dental Suite
Higham Ferrers, Northamptonshire
01.2009 - 04.2022
Maintained accurate patient records, ensuring meticulous documentation.
Collaborated with dental team for smooth clinic operations.
Maintained clean and tidy work area; facilitated a sanitary environment conducive to healthcare services.
Participated in oral health education sessions increasing community awareness about dental care and prevention.
Facilitated patient comfort with empathetic chair-side manner.
Assisted in complex dental procedures to ensure successful outcomes.
Operated x-ray equipment safely and accurately, producing high-quality images for diagnosis evaluation.
Streamlined patient flow by efficiently scheduling appointments.
Managed proper sterilisation of dental instruments for optimal hygiene.
Education
IAO Level 2 Certificate in IT User Skills (ITQ) - IT
Moulton College
Northamptonshire
11.2022
Certificate in Dental Radiography -
NEBDN
06.2013
Level 3 Diploma in dental nursing -
NEBDN
07.2005
GCSEs -
ICC
Crawley
1995
Skills
Customer service and support
Compliance monitoring
Lease management and administration
Property inspections and upkeep
Time management
Effective decision making
Software utilization
Active listening
Timeline
Property manager
Palmyra Investments Ltd
05.2022 - Current
Dental nurse
TG's Dental Suite
01.2009 - 04.2022
IAO Level 2 Certificate in IT User Skills (ITQ) - IT