Angela Dixon
Stretford,Manchester
Summary
Accomplished professional with extensive expertise in decision-making, recruitment procedures, and leadership. Demonstrates proficiency in event organisation, database administration, and compliance monitoring. Skilled in client relationship building and payroll processing, with a keen attention to detail. Adept at financial reporting, order processing, and project management. Committed to maintaining office records and ensuring accurate record-keeping. Excellent written and verbal communication skills enhance event planning capabilities. Aspires to leverage these competencies towards impactful organisational growth.
Overview
28
28
years of professional experience
5
5
years of post-secondary education
Work history
Lead Administrator
Standwalk Limited
2016.05 - 2026.04
- All recruitment for the company, including processing all interview paperwork, DBS appointments, sending and chasing references, arranging new starter course.
- All HR administration task, including minute taking and disciplinary packs
- Financial monthly reports for all company cards.
- Completing and managing all CoS sponsorships for the company following all Home Office guidance.
- Answering all calls and emails that come through to the head office
- Managing all incoming and outgoing post
- Ordering all stationery and equipment for the company
- Assisting all service managers with administration duties ensuring a smooth-running service
- Arranging and planning all company events.
- Responsible for the fleet of company vehicles; ensuring all the relevant documentation is maintained, that the servicing and taxing of vehicles is done in a timely manner, administrating the purchase and sale of vehicles.
- Assisting CEO and Operations Directors
- Standwalk is a leading residential and supported living company with 16 services across Manchester for adults living with learning disabilities and behaviour problems.
- Streamlined administrative processes by implementing efficient filing systems.
- Improved office efficiency with organised document management.
- Maintained company database, ensuring data accuracy.
- Managed the daily schedule of senior executives to maximise their available time.
- Handled sensitive information confidentially according to GDPR guidelines for client trust and security.
- Handled complaints professionally whilst maintaining a calm demeanour, fostering positive relations with upset customers.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
Team Leader
SOS Homecare Ltd
2014.07 - 2016.05
- Overseeing senior care assistants' daily duties
- Producing all medication charts and arranging distribution (monthly)
- Monthly medication and logbook audits
- Completing all new and annual care plans and risk assessments
- Staff spot checks, discussions and supervisions
- SOS Homecare is a leading domiciliary care company based in Trafford, with a large clientele all based around the elderly, disabled and mental health sector.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Increased team cohesion by implementing regular feedback sessions.
- Delegated tasks to make best use of individuals' skills.
Senior Care Assistant
SOS Homecare Ltd
2012.03 - 2014.06
- Providing support to service users within their own home
- Providing and assisting with personal care
- Moving and handling
- Health and safety for the service users and other carers
- Assisted in daily personal care tasks, promoting independence amongst residents.
- Demonstrated empathy whilst dealing with challenging behaviours or emotional distress from residents.
- Increased resident satisfaction by providing personalised care plans.
- Reduced stress levels for family members through clear communication regarding their loved ones' well-being.
Receptionist
Lookers plc
2010.06 - 2012.03
- Managing a busy 8-line, 160 extension switchboard.
- Welcoming all visitors into the building.
- Taking telephone messages and e-mailing to individuals and the Lookers group.
- Managing all incoming and outgoing post.
- Keeping the reception area clean and tidy.
- Arranging all new starter packs and posting out.
- General administration duties.
- Lookers plc is the second largest new and used car retailers within UK. Lookers plc represent's more than 30 of the world's leading car manufacturers, with the head office being based in Manchester.
Administrator/Lunch time cover
Railway Kindergarten
2011.08 - 2012.01
- General Admin duties.
- Making out of end of month invoices.
- Taking in cash and entering cash book.
- Typing and sending out information letters.
- Covering lunch times within the nursery.
Receptionist/ Senior Administrator
Masterclean UK
2009.02 - 2010.06
- Covering all general office duties and ensuring all daily tasks and work are completed.
- Setting of work for all window cleaners daily.
- Making out all invoices.
- Managing the Directors diary.
- Purchasing and stock control.
- Full charge of all company vehicles.
Receptionist/Salon Co-ordinator
Truth - Hair Salon
2008.10 - 2009.02
- Covering all reception duties.
- Welcoming clients.
- Taking all methods of payment.
- Managing a busy computerised diary for 10 stylists
- Cashing up/ banking and printing of all trade and till balance reports.
- Helping of salon floor when stylists were running behind or busy.
- I was on maternity leave from the company below (Hettich UK) from 30th Dec 07 to 29th Sept 08, I decided not to return as I felt I could not commit to full time employment while I had a young baby.
Receptionist/ Administrator
Hettich UK
2006.11 - 2008.09
- Running a busy reception, transferring calls on a 4-line 65 extension switch board, dealing with post, welcoming all visitors, ensuring completion of the signing in and out books.
- Making up of all quotes to go out to all existing and new customers.
- Responsible for the fleet of company vehicles; ensuring all the relevant documentation is maintained, that the servicing and taxing of vehicles is done in a timely manner, administrating the purchase and sale of vehicles.
- Policies and procedures; re formatting and issuing of company policies.
- Purchasing and stock control.
Receptionist/Senior Administrator
The Lorimer Group ltd
2004.09 - 2006.10
- Running a busy reception, transferring calls on a 6-line 50 extension switch board, dealing with post, welcoming all visitors, ensuring completion of the signing in and out books.
- HR and Training administration; including setting up new starters, sending and chasing references, dealing with confidential HR information, organising training days, sending invites, providing refreshments, lunch, certificates and the booking of training venues.
- Responsible for the fleet of company vehicles; ensuring all the relevant documentation is maintained, that the servicing and taxing of vehicles is done in a timely manor, administrating the purchase and sale of vehicles.
- Policies and procedures; re formatting and issuing of company policies.
- Purchasing and stock control; purchasing for multiple sites of all goods from furniture to stationary.
- Assisting PA.
- The Lorimer Group is a provider of quality multi-site residential care and fostering services for children and young people who present emotional and behavioural difficulties.
Head Receptionist
DR H Singh's Practice
2002.09 - 2004.09
- Making and cancelling appointments, arrange appointments for the hospitals and other clinics within the health centre.
- Printing off prescriptions and updating computer records.
- Booking transport to and from patients' homes and to the hospital.
Receptionist
Ali Medical Practice
2002.01 - 2002.09
- Similar duties to the above position
Hotel Receptionist
The Old Trafford Lodge
2000.07 - 2002.01
- Making and cancelling reservations, allocating all reservations to rooms, rearranging over booked rooms, checking guests in and out of the hotel.
- Dealing with all payments made, inputting on to an excel database, dealing with all banking.
- Purchasing of stock for the hotel refreshments, refilling all machines in reception.
Receptionist/Accounts Clerk
Quickmaster Ltd
1998.07 - 2000.07
- General reception duties, filing, faxing, typing of letter, answering the telephone, covering reception.
- Accounts, inputting into the cash book, using purchase and sales ledger also sage line 50.
Education
GCSE -
Lostock High School
1993.09 - 1998.06
Skills
- Decision-Making competence
- Recruitment procedures
- Leadership expertise
- Event organisation
- Database administration
- Compliance monitoring
- Client relationship building
- Payroll processing
- Attention to Detail
- Financial reporting
- Order processing
- Project Management
- Maintaining office records
- Record-keeping
- Written and verbal communication
- Event planning
Affiliations
- I enjoy socialising and walking
Timeline
Lead Administrator
Standwalk Limited
2016.05 - 2026.04
Team Leader
SOS Homecare Ltd
2014.07 - 2016.05
Senior Care Assistant
SOS Homecare Ltd
2012.03 - 2014.06
Administrator/Lunch time cover
Railway Kindergarten
2011.08 - 2012.01
Receptionist
Lookers plc
2010.06 - 2012.03
Receptionist/ Senior Administrator
Masterclean UK
2009.02 - 2010.06
Receptionist/Salon Co-ordinator
Truth - Hair Salon
2008.10 - 2009.02
Receptionist/ Administrator
Hettich UK
2006.11 - 2008.09
Receptionist/Senior Administrator
The Lorimer Group ltd
2004.09 - 2006.10
Head Receptionist
DR H Singh's Practice
2002.09 - 2004.09
Receptionist
Ali Medical Practice
2002.01 - 2002.09
Hotel Receptionist
The Old Trafford Lodge
2000.07 - 2002.01
Receptionist/Accounts Clerk
Quickmaster Ltd
1998.07 - 2000.07
GCSE -
Lostock High School
1993.09 - 1998.06