Angela Campbell
BILLINGHAM,England
Summary
Enthusiastic professional with a strong foundation in staff leadership and management, complemented by expertise in community partnership building and project management. Demonstrates exceptional skills in written and verbal communication, decision making, and data analysis, ensuring resilience under pressure. Committed to maintaining integrity and safeguarding awareness while fostering a positive work environment. Proficient in Microsoft Office, with a keen focus on time-management and organisation to drive performance evaluation and report-writing excellence.
Overview
45
45
years of professional experience
12
12
years of post-secondary education
Work history
Area Education Manager
WEA
North East
1999.04 - 2024.07
- Led and managed team of tutors and staff to deliver programme of adult education in the community
- Communicated effectively with staff, students, partners; creating apositive learning and work environment.
- Facilitated educational activities in local community, responding to voluntary and community groups' identified needs.
- Helped potential learners to overcome existing barriers to learning.
- Represented and promoted the WEA on external educational bodies to build network of productive partnerships.
- Evaluated impact of learning programmes and collated information into reports.
- Kept accurate records and produced timely and accurate monitoring returns for funders ensuring contract compliance.
- Performed comprehensive monitoring of data to ensure maintenance of high levels of quality and performance of students and staff
- Maintained programme operating within budget levels, maximising resource utilisation.
Retail assistant
Asda
Stockton-on-Tees
1995.07 - 1999.01
- Delivered excellent customer service by answering queries and providing product information.
- Supported team members for improved operational efficiency.
- Maintained knowledge of products and features to provide recommendations to customers.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Followed company procedures and guidelines for smooth retail operations.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Accepted card, cash and cheque payments in POS register system.
Chef
Various employers
London
1979.10 - 1989.08
- Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
- Planned menus with diverse and seasonal dishes using sustainable, locally sourced produce.
- Applied culinary expertise toward development of seasoned, complex and speciality foods.
- Tracked ingredient use and portioning, identifying opportunities to reduce costs and improve profitability.
- Orchestrated seamless kitchen service during peak hours.
Education
Bachelor of Arts - English and History
Teesside University
Middlesbrough 1995.09 - 1999.07
Level 4 NVQ - Management
Chartered Management Institute
Newcastle upon Tyne 2006.07 - 2008.10
Level 3 award - Preparing to teach in the Lifelong Learning Sector
WEA
North East 2011.08 - 2011.10
GCSEs - Mathematics
Stockton & Billingham College
Billingham 1998.09 - 1999.06
5 'O' levels - English Language, English Lit. French, Home economics, Biology
Our Lady & St Bedes
Stockton-on-Tees 1973.09 - 1978.07
Skills
- Positive attitude
- Integrity
- Time-management
- Organisation
- Written and verbal communication
- Resilience under pressure
- Staff leadership and management
- Staff performance evaluation
- Community partnership building
- Decision making
- Report-writing
- Microsoft Office proficiency
- Data analysis
- Safeguarding awareness
- Project Management
Timeline
Level 3 award - Preparing to teach in the Lifelong Learning Sector
WEA
2011.08 - 2011.10
Level 4 NVQ - Management
Chartered Management Institute
2006.07 - 2008.10
Area Education Manager
WEA
1999.04 - 2024.07
GCSEs - Mathematics
Stockton & Billingham College
1998.09 - 1999.06
Bachelor of Arts - English and History
Teesside University
1995.09 - 1999.07
Retail assistant
Asda
1995.07 - 1999.01
Chef
Various employers
1979.10 - 1989.08
5 'O' levels - English Language, English Lit. French, Home economics, Biology
Our Lady & St Bedes
1973.09 - 1978.07