Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Angela Boian

BARKING,UNITED KINGDON
Angela Boian

Summary

Talented Supervisor with excellent issue and conflict resolution skills, bringing more than [Number] years of experience driving team and organisational success. Highly effective and knowledgeable in process improvement and inventory control. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Accomplished Supervisor drives success and directs high-producing teams while bolstering morale. Experienced in using cost-reduction methods and streamlining production processes. Focused on meeting customer expectations and achieving company goals. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

6
years of professional experience

Work history

Indigo Hotel
Leicester Square, United Kingdon

Supervisor manager
12.2020 - Current

Job overview

  • Helped to improve data integrity by [Number]% by escalating discrepancies in data management to [Job title].
  • Implemented realistic forecasted workloads and time-management strategies through [Type] data analysis.
  • Increased productivity by [Number]% through time and attendance tracking, task-based scheduling and staffing optimisation.
  • Improved workflow by [Number]% by building teamwork and communication between [Number] employees.
  • Applied knowledge of [Area of Expertise] to improve current methodologies and processes.
  • Managed successful recruitment and onboarding of [Number] new employees over [Number] years.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Managed staff rotas, planning workloads effectively and strategically.
  • Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
  • Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.

Zedvell
Piccadily Circus, United Kingdon

Supervisor
01.2019 - 12.2020

Job overview

  • Dealt with customer complaints and rectified product and service issues.
  • Offered instruction, coaching and motivation for enhanced team morale.
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Achieved order processing and delivery time targets through smooth warehouse operations.
  • Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
  • Managed staff rotas, planning workloads effectively and strategically.
  • Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
  • Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
  • Maintained spotless and tidy working areas to create risk-free and productive environments.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Built customer retention and satisfaction by delivering top-quality service.
  • Maintained documents and records to comply with internal policies and external regulations.

1Days Hotel
Waterloo, UK

Room attendant
02.2018 - 12.2019

Job overview

  • Dealt with customer complaints and rectified product and service issues.
  • Offered instruction, coaching and motivation for enhanced team morale.
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Achieved order processing and delivery time targets through smooth warehouse operations.
  • Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
  • Managed staff rotas, planning workloads effectively and strategically.
  • Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
  • Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
  • Maintained spotless and tidy working areas to create risk-free and productive environments.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.

Education

Bath Spa University, Elizabeth school London
Holborn. United Kingdom

NVQ Level 1 from Business and management
06.2023

Skills

  • Leave management
  • Transformational leadership
  • Real time analysis
  • Change management
  • Course correction
  • Attrition management
  • Integrative negotiation
  • FA regulatory compliance
  • Customer rapport
  • Excel expertise
  • Issue resolution
  • Motivational communication
  • Financial management
  • Business development
  • Inspiring leadership
  • Project budgeting
  • Operations management
  • Employee management
  • Team supervision

Languages

Romanian
Proficient (C2)
Russian
Proficient (C2)
Ukrainian
Elementary
English
Advanced

Timeline

Bath Spa University, Elizabeth school London

NVQ Level 1 from Business and management
06.2023

Supervisor manager

Indigo Hotel
12.2020 - Current

Supervisor

Zedvell
01.2019 - 12.2020

Room attendant

1Days Hotel
02.2018 - 12.2019
Angela Boian