Summary
Overview
Work History
Education
Skills
Timeline
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Angela Austin

Angela Austin

Galashiels ,Selkirkshire

Summary

Experienced in senior care with focus on providing compassionate, person-centred support. Capable of enhancing quality of life for individuals in care settings by utilising skills in active listening, problem-solving and empathy. Committed to maintaining dignity and promoting independence, fostering social connections and implementing personalised care plans.

Compassionate Senior Carer enhancing patient care with focus on empathy and support. Implemented personalised care plans, resulting in improved patient satisfaction and well-being. Skilled in team leadership, fostering collaborative environment that drives quality care delivery.

Compassionate individual with strong background in providing high-quality care and support. Demonstrates excellent communication and problem-solving skills, ensuring patient well-being and comfort. Committed to enhancing lives of those in care through empathetic and attentive service.

Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices.

Compassionate and reliable team member with impressive work ethic. Committed to improving health and wellbeing by facilitating exceptional levels of care. Proactive and friendly communicator with superb rapport-building skills.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

12
12
years of professional experience

Work History

Senior carer

Mansfield Care Grope
Melrose, Selkirkshire
01.2013 - Current
  • Provided compassionate care to elderly residents, ensuring comfort and safety.
  • Administered medications accurately following doctor's orders.
  • Assisted residents with daily activities for maintaining quality of life.
  • Encouraged participation in social activities to foster sense of community amongst residents.
  • Alleviated distress through active listening and empathy skills.
  • Maintained detailed records of patients' health conditions and treatments.
  • Ensured cleanliness and tidiness of residents' quarters, promoting a healthy environment.
  • Monitored vital signs regularly for early detection of health issues.
  • Demonstrated patience whilst dealing with challenging behaviours from dementia patients.
  • Improved morale by creating a positive and supportive atmosphere within the facility.
  • Managed emergencies promptly, minimising potential risks for residents' wellbeing.
  • Coordinated hospital appointments for timely medical attention when required.
  • Upheld dignity and privacy of residents during personal care tasks such as bathing and dressing.
  • Conducted regular checks at night, ensuring security for all occupants within the premises.
  • Facilitated communication between family members and healthcare staff regarding resident's progress.
  • Prepared nutritious meals catering to various dietary needs, supporting good health among residents.
  • Dealt tactfully with sensitive situations around end-of-life care, offering emotional support to families as well as residents themselves.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Supported clients with personal care tasks including dressing, showering and toileting, maintaining respect and confidentiality throughout.
  • Maintained a clean, hygienic living environment for clients.
  • Ensured prescribed medications were safely stored and correctly administered to maintain patient health.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Monitored client health conditions and reported immediate issues to manager.
  • Submitted reports to manager regarding status of client.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
  • Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
  • Adapted to service users' needs and requests to maintain personalised care.
  • Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
  • Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
  • Involved clients in decision-making to promote independence.
  • Answered questions from clients, family members, and other carers.
  • Kept detailed records of care activities, condition changes and treatment responses.

Education

SVQ Level 2 -

West Lothian College
Livingston
05.2017

Skills

  • Personal care assistance
  • Medical incident reporting
  • Mobility support
  • Fall and injury prevention
  • Medication administration
  • Dementia care
  • Patient care planning
  • Care staff mentorship
  • Elderly care
  • Personal care
  • Social care

Timeline

Senior carer

Mansfield Care Grope
01.2013 - Current

SVQ Level 2 -

West Lothian College

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Angela Austin