Angel Onwubuya
Nottingham,Nottinghamshire
Summary
Ambitious and accomplished first-year law student, pursuing a commercial and family law degree, eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.
Overview
1
1
year of professional experience
Work history
Customer Service Specialist
TechBoss
2023.01 - 2023.04
- Addressed customers courteously using suitable methods and problem-solving skills
- Followed up with customers regarding product functionality and overall satisfaction
- Remained open to feedback from supervisor and peers to build and improve skills set.
Service assistant
Sainsburys
Nottingham, Nottinghamshire
2023.12 - 2023.12
- Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
- Managed the till and took customer's orders.
- Assisted customers with varying questions using product knowledge and service expertise.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
Education
Foundation Degree in Law -
Global International College
Maitama, Abuja F.C.T 09/2022 - 06/2023
Bachelor of Arts - LLB Law
Nottingham Trent University
Nottingham 09/2023 -
Skills
- Microsoft Office
- Organisational skills
- Effective Written and Verbal Communication
- Logical Reasoning
- Good Communication Skills
- Problem Resolution
- Ability to Work Independently
- Understanding Customer Needs
- Microsoft Access
- Persuasive Techniques
- Cash Register Operations
- Data Evaluation
- Customer Service and Assistance
Custom
- Reading
- Public speaking and debating
- Socializing and networking
- Playing sports like Badminton, football, etc
Languages
English
Master or proficient
C2
French
Intermediate
B1
Additional Information
References
Available upon request.
Timeline
Service assistant
Sainsburys
2023.12 - 2023.12
Customer Service Specialist
TechBoss
2023.01 - 2023.04
Foundation Degree in Law -
Global International College
09/2022 - 06/2023
Bachelor of Arts - LLB Law
Nottingham Trent University
09/2023 -