Summary
Overview
Work history
Education
Skills
Timeline
Generic

Angel McIntosh

Brynmill, Swansea

Summary

Resilient, ambitious, and highly organized professional bringing 2 years of customer-facing experience as a Front of House Team Member and Sales Assistant. A motivated and conscientious worker, I excel both as a collaborative team player and when working independently. I possess strong communication, active listening, and problem-solving skills honed through diverse roles, including retail, fast food, and volunteering as a farm assistant. I am confident in using my initiative and adaptability to thrive and contribute effectively in dynamic, customer-focused environments.

Overview

3
3
years of professional experience

Work history

Front of House and Back of House Team Member

Wingstop
Swansea
01.2025 - 04.2025
  • Provided exceptional customer service in busy environments to support overall satisfaction.
  • Collaborated with team members to assist in maintaining efficient kitchen and front-of-house operations during peak hours.
  • Adhered to food safety and hygiene standards while handling raw meat.

Lifestock Volunteer

Surrey Dock Farm
South Wharf, London
03.2024 - 09.2024
  • Conducted daily tasks such as feeding animals, mucking out enclosures, and sweeping yards and paths.
  • Supported children during small animal petting service and provided education on different animal species.
  • Aided in store operations and assisted visitors at Surrey Dock Farm.

Front Of House Team Member

Tortilla
Gatwick Airport, London
05.2023 - 09.2023
  • Served food promptly and carefully, maintaining immaculate quality and presentation standards.
  • Kept front-of-house dining areas immaculately clean and tidy, creating positive first impressions and maintaining faultless hygiene standards.
  • Served hot food and drinks carefully and cautiously, minimising risk to staff and customer safety.

Sales Assistant

Clarks
Caterham, Surrey
07.2022 - 09.2022
  • Provided helpful, attentive sales support to generate positive customer feedback.
  • Promoted special offers and loyalty programs with up-selling skills.
  • Up-sold additional products and targeted customer needs using consultative sales techniques.

Education

BSc (Hons) - Zoology

Swansea University
Swansea

BTEC Level 3 Extended Diploma - Applied Science

East Surrey College
Surrey

GCSEs - English Literature & Language, Mathematics, Combined Science, German, Computer Science, Geography

Oasis Academy Coulsdon
London

Skills

  • Stock management and customer service
  • Customer relations and support
  • Inventory control
  • Opening and closing procedures
  • Cash handling
  • Food safety compliance

Timeline

Front of House and Back of House Team Member

Wingstop
01.2025 - 04.2025

Lifestock Volunteer

Surrey Dock Farm
03.2024 - 09.2024

Front Of House Team Member

Tortilla
05.2023 - 09.2023

Sales Assistant

Clarks
07.2022 - 09.2022

BSc (Hons) - Zoology

Swansea University

BTEC Level 3 Extended Diploma - Applied Science

East Surrey College

GCSEs - English Literature & Language, Mathematics, Combined Science, German, Computer Science, Geography

Oasis Academy Coulsdon
Angel McIntosh