Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Angel Harris

Warwick,Warwickshire

Summary

Detail-oriented professional with expertise in customer relationship management systems and advanced proficiency in Microsoft Office Suite, including Word and Excel. Demonstrates exceptional discretion and confidentiality, complemented by strong written and verbal communication skills. Adept at strategic decision-making, database management, and maintaining meticulous records. Committed to enhancing organisational efficiency through effective reporting and documentation. Career aspirations include leveraging skills in a dynamic environment to drive operational success.

Overview

7
7
years of professional experience
2029
2029
years of post-secondary education

Work history

Clinical support worker

NHS Foundation Trust
Warwick, Warwickshire
07.2021 - 08.2025
  • Accompanied patients during hospital transfers for continuity of care.
  • Contributed proactively towards team meetings for development of effective care strategies.
  • Supported implementation of individualised care plans, promoting better health outcomes.
  • Enhanced understanding amongst patients with clear explanation of treatment procedures.
  • Answered inbound phone calls, providing accurate information in a timely manor.
  • Maintained patient files accurately and up to date for correct action-taking.
  • Handling of confidential patient data within the information governance guidelines.
  • Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
  • Assumed responsibility of receptionist duties whilst necessary staff were unavailable.

Food and beverage assistant

ISS Facility Services
Warwick, Warwickshire
05.2018 - 07.2021
  • Facilitated informed decision-making by providing detailed menu information to customers.
  • Resolved customer complaints efficiently, fostering positive relationships and enhancing repeat business.
  • Ensured accurate input of food waste data into digital systems for effective tracking.
  • Adapted to changing schedules to maintain consistent performance across operations.
  • Assisted in inventory management, optimising stock control processes.
  • Conducted quality checks on food prior to serving, safeguarding diners' experiences.

Education

Care Certification - Healthcare

NHS
Warwick, Warwickshire

Foundation Degree in Arts - Photography

Warwickshire College
Warwickshire
09.2016 - 03.2018

Diploma of Higher Education - Art and Design

Warwickshire College
Warwickshire
09.2015 - 06.2016

GCSEs - 5 including English and Maths

Henley in arden school
Henley in Arden, Warwickshire
09.2010 - 07.2015

Skills

  • Discretion and confidentiality
  • Customer relationship management systems
  • Microsoft office suite proficiency (Microsoft Word and Excel)
  • Advanced typing speed
  • Attention to Detail
  • Database management
  • Strategic decision-making
  • Telephone etiquette
  • Record-keeping
  • Reporting and documentation
  • Written and verbal communication

Affiliations

  • Great love for music
  • Movies and tv shows
  • Road trips
  • Gaming

Timeline

Clinical support worker

NHS Foundation Trust
07.2021 - 08.2025

Food and beverage assistant

ISS Facility Services
05.2018 - 07.2021

Foundation Degree in Arts - Photography

Warwickshire College
09.2016 - 03.2018

Diploma of Higher Education - Art and Design

Warwickshire College
09.2015 - 06.2016

GCSEs - 5 including English and Maths

Henley in arden school
09.2010 - 07.2015

Care Certification - Healthcare

NHS

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Angel Harris