Angel Harris
Warwick,Warwickshire
Summary
Detail-oriented professional with expertise in customer relationship management systems and advanced proficiency in Microsoft Office Suite, including Word and Excel. Demonstrates exceptional discretion and confidentiality, complemented by strong written and verbal communication skills. Adept at strategic decision-making, database management, and maintaining meticulous records. Committed to enhancing organisational efficiency through effective reporting and documentation. Career aspirations include leveraging skills in a dynamic environment to drive operational success.
Overview
7
7
years of professional experience
2029
2029
years of post-secondary education
Work history
Clinical support worker
NHS Foundation Trust
Warwick, Warwickshire
2021.07 - 2025.08
- Accompanied patients during hospital transfers for continuity of care.
- Contributed proactively towards team meetings for development of effective care strategies.
- Supported implementation of individualised care plans, promoting better health outcomes.
- Enhanced understanding amongst patients with clear explanation of treatment procedures.
- Answered inbound phone calls, providing accurate information in a timely manor.
- Maintained patient files accurately and up to date for correct action-taking.
- Handling of confidential patient data within the information governance guidelines.
- Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
- Assumed responsibility of receptionist duties whilst necessary staff were unavailable.
Food and beverage assistant
ISS Facility Services
Warwick, Warwickshire
2018.05 - 2021.07
- Facilitated informed decision-making by providing detailed menu information to customers.
- Resolved customer complaints efficiently, fostering positive relationships and enhancing repeat business.
- Ensured accurate input of food waste data into digital systems for effective tracking.
- Adapted to changing schedules to maintain consistent performance across operations.
- Assisted in inventory management, optimising stock control processes.
- Conducted quality checks on food prior to serving, safeguarding diners' experiences.
Education
Care Certification - Healthcare
NHS
Warwick, WarwickshireFoundation Degree in Arts - Photography
Warwickshire College
Warwickshire 2016.09 - 2018.03
Diploma of Higher Education - Art and Design
Warwickshire College
Warwickshire 2015.09 - 2016.06
GCSEs - 5 including English and Maths
Henley in arden school
Henley in Arden, Warwickshire 2010.09 - 2015.07
Skills
- Discretion and confidentiality
- Customer relationship management systems
- Microsoft office suite proficiency (Microsoft Word and Excel)
- Advanced typing speed
- Attention to Detail
- Database management
- Strategic decision-making
- Telephone etiquette
- Record-keeping
- Reporting and documentation
- Written and verbal communication
Affiliations
- Great love for music
- Movies and tv shows
- Road trips
- Gaming
Timeline
Clinical support worker
NHS Foundation Trust
2021.07 - 2025.08
Food and beverage assistant
ISS Facility Services
2018.05 - 2021.07
Foundation Degree in Arts - Photography
Warwickshire College
2016.09 - 2018.03
Diploma of Higher Education - Art and Design
Warwickshire College
2015.09 - 2016.06
GCSEs - 5 including English and Maths
Henley in arden school
2010.09 - 2015.07
Care Certification - Healthcare
NHS