Angel Ash

Sales and service/ waiter at the Tynant pub

Tynant pub

Radyr, Cardiff

11.2019 - Current

Informed customers regarding ingredients used to address allergy and dietary issues.
Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
Polished glasses and cutlery to pristine standards.
Greeted customers, presented menus and shared information about available special items.
Stayed up to date on menu changes to accurately answer customer queries.
Assisted kitchen staff with food prep, dishwashing and plating food.
Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Delivered food and drinks from kitchen to respective tables to meet timely expectations.
Followed health and hygiene standards when handling food and cleaning restaurants.
Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Practiced healthy and safety measures to comply with regulations.
Prepared tables for guests and reset tables between customers.
Cleaned and set tables quickly after customers left to maximise restaurant capacity.
Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
Kept tables clear of used crockery, glassware and cutlery.
Warmly greeted guests upon arrival to create welcoming atmosphere.
Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.