ANETT GALIERO-TOPLENSZKI
Newhaven,East Sussex
Summary
Accomplished Finance Administrator with extensive experience in financial management and office administration. Demonstrates exceptional organisational efficiency and multitasking ability, managing accounts payable and receivable, invoice processing, and bank reconciliation. Proven track record in enhancing operational processes at Make Real Ltd by supporting financial documentation processes and ensuring smooth transactions. Previous roles as Office Manager and Corporate Concierge highlight adaptability and strong customer service skills, contributing to seamless guest experiences and efficient office operations. Career progression from Receptionist roles underscores a commitment to professional growth within administrative support functions.
Overview
11
11
years of professional experience
Work History
Finance Administrator
Make Real Ltd
Brighton
10.2022 - 03.2026
- Managed accounts payable and receivables, raising invoices, reconciling accounts and processing cash transactions.
- Assisted with day-to-day administrative duties, from basic office admin to personalised management support.
- Assisted in reviewing costings for new projects.
Managed the uploading and tracking of projects on Synergist.
Helped to monitor expenditure against budget constraints.
Prepared weekly digest for project updates. - Reconciled bank statements on Xero.
- Raising sales invoices.
Pursue purchase order confirmations.
Support financial documentation processes.
Assist in following up on outstanding purchase orders.
Support finance team with accurate documentation.
Coordinate with departments to ensure smooth transactions. - Processed incoming invoices accurately against required payment deadlines to prevent payment disruptions and uphold supplier relationships.
- Used exceptional organisation and time-management skills to handle incoming and outgoing payments efficiently.
- Processed expense claims by cross-referencing receipts to facilitate timely reimbursements.
- Chased up missed payments, escalating as required to ensure unpaid funds were quickly received.
- Handled high volumes of outgoing payments.
Office Manager
Learning Technologies Group plc
Brighton
08.2021 - 09.2022
- Handle company inquiries as well as redirecting client's calls for support
- Monitor and order office supplies such as beverages and stationery
- Liaise with couriers and handling incoming and outgoing mail
- Upkeep of office maintenance including searching for new suppliers if something needs to be fixed or altered
- Liaison with appointed office cleaners to ensure high standards of cleanliness are continued
- General office administration duties including scanning, filing
- Arrange UK travel including overflow from other LTG offices when their Office Manager needs assistance and/or on holiday
- Assist other LTG departments with general tasks as and when required
- Assist London based LTG Operation Manager and fellow Office Manager with the overflow of tasks
Corporate Concierge
The Crown Estate
London
09.2020 - 08.2021
- Ensured 5-Star Front of House Service, liaised with the Ground Floor Reception to provide a seamless guest experience (meet- and-greet clients, reception/helpdesk functions)
- Provided internal Customer Support Desk Services
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily
- Provided support for customers in setting up their laptop/AV equipment
- Corresponded with clients via email, telephone or post
Corporate Mobile Receptionist
Anabas
London
08.2019 - 09.2020
- Provided comprehensive Front of House service to Anabas Client Sites (The Crown Estate, Autolus, Commerzbank, TransUnion, Sea Containers) including: Visitor management, Switchboard, Hospitality Service, Admin duties, ensured customer experience is exemplary at all times
- Worked closely with Account Directors, Contract Managers and Facilities Teams on site to enhance experience of all visitors, clients, colleagues and stakeholders of the client business
- Controlled employee expenses (meals, travel, stationary), meeting budget requirements
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Carried out audits to ensure compliance with relevant regulations
Receptionist
White City House
London
04.2018 - 04.2019
- Answered enquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
- Communicated with contractors and vendors to place and receive orders, request maintenance services and deliver instruction on behalf of management
- Looked after reservations through Open Table
- Monitored and controlled the floor to achieve a smooth service
- Greeted customers and visitors in person and via telephone calls
Receptionist/Hostess
Burger & Lobster Restaurant
London
10.2014 - 03.2018
- Organised daily reservations, liaised with other restaurants and marketing department to host large parties & events
- Answered enquiries in person, over the phone and by email and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
- Controlled general running of service in the restaurant
- Managed General Manager's diaries, attended training and development sessions, formed relationships with nearby businesses to increase trade
Education
Bachelor's degree - Literature and Grammar, Modules on Theatre and Studies
University of Pecs
HungarySkills
- Multitasking ability
- Organizational efficiency
- Document management
- Adaptability
- Bank reconciliation
- Invoice processing
- Data administration
- Project tracking
- Accounts receivable management
- Administrative support
- Billing expertise
- Expense tracking
- Accounts payable processing
- Attention to detail
- Invoice management
Interests
Project at Gate Theatre, London, United Kingdom, 2019-07-01, 2019-09-01, Managed to run a smooth operation during festivals, shows and functions, Provided outstanding levels of customer care to retain customer loyalty and refine company reputation, Responded to customer concerns with speed and knowledge to maintain composure and professional demeanour
Timeline
Finance Administrator
Make Real Ltd
10.2022 - 03.2026
Office Manager
Learning Technologies Group plc
08.2021 - 09.2022
Corporate Concierge
The Crown Estate
09.2020 - 08.2021
Corporate Mobile Receptionist
Anabas
08.2019 - 09.2020
Receptionist
White City House
04.2018 - 04.2019
Receptionist/Hostess
Burger & Lobster Restaurant
10.2014 - 03.2018
Bachelor's degree - Literature and Grammar, Modules on Theatre and Studies
University of Pecs