Aneta West

I've developed high-impact management dashboards and SQL reports using SSRS and Phocas, enabling leadership to track KPIs with real-time accuracy.

• Collaborated cross-functionally with all departments to interpret complex data sets, providing actionable insights that streamlined operations and reduced organisational risk.
• In my role, also identified critical trends and patterns from unstructured data, transforming 'raw' information into strategic business intelligence.
• Engineered data cleansing workflows to handle incomplete or erroneous data sets, ensuring a high standard of data integrity for decision-making.
• I have led UAT for new business applications, successfully migrating data and implementing system changes across Phocas, Sage ERP, Jira, Asana, and CRM platforms.
• Designed and deployed a suite of reporting tools for Regulatory Compliance to meet post-Brexit requirements, ensuring adherence to evolving regulations.
• Demonstrating high levels of autonomy and determination, I mastered advanced data processing and system maintenance without formal training, growing the role into a pillar of the department.
• Managed the data extraction, transformation, and loading processes to maintain data integrity across systems.
• Prepared detailed reports summarising findings from data analyses, highlighting key recommendations for strategic planning

• Reviewed processes across business to identify and rectify stock integrity risks, delivering detailed reports on missing or lost inventory to managing directors.
• Monitored stock controls to ensure all areas of the operation followed robust procedures, while also managing product movements and investigations using the tools and techniques of the Unipart Way.
• Audited outgoing stock to minimise integrity risk, producing reports on stock kept out of SLA and managing inventory levels in warehouse through regular stock checks for accuracy.
• During investigations I’ve analysed and interrogated data and investigated all anomalies by using Root Cause Analysis to find process failures and implement required improvements with detailed reports.
• Recommended measures to enhance stock security across functional areas.
• Developed process for setting up SKU for new products and implemented required amendments into the system and SOPs.
• Processed data from Red Prairie system to produce detailed reconciliation reports of daily PI counts and shortage reports for internal and external customers.
• Supported the team leader in ensuring KPIs are up to date and consistently achieved.

• Assembled optical parts of fibre lasers to ensure precise functionality.
• Assisted engineers in constructing prototypes.
• Built optical sub-components, documented processes, and repaired customer-returned units to enhance product reliability.
• I also created Standard Operating Procedures for the assembly/build of subcomponents and laser modules.

• Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
• Assisted customers in selecting products, offering detailed advice to meet their needs.
• Acted as a primary point of contact for international clientele, leveraging strong communication skills to facilitate sales and enhance the customer experience for non-native speakers.
• Worked with team members to meet sales targets, enhancing overall store performance and customer satisfaction.
• Kept shelves neat, clean and organised through visual merchandising.
• Managed stock orders and deliveries, ensuring accurate product counts and quality control before sign-off.
• Participated in staff training sessions, continually improving product knowledge and sales techniques.
• Analysed sales data and performed cash reconciliation to support financial accuracy and reporting.
• Conducted daily store opening and closing procedures, ensuring readiness for business operations.
• Performed quality control on the end product, verifying it met the company’s high-quality standards and customer requirements.