Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

ŻANETA RYDZEWSKA

Cheltenham,Gloucestershire

Summary

I am a highly organized, results-orientated senior employment consultant with experience working in recruitment and consultancy environments. I am adept at working under high pressure, where attention to detail, clear communication and organization are paramount. I am a confident, friendly and reliable person with an in-depth understanding of the recruitment and hospitality industry. Committed to maintaining all service standards and following regulation, while driving sales. Always ready to lead and support team members by taking on additional tasks. Able to adapt to challenges when they arise, and problem solve while remaining professional and aware of boundaries. Currently seeking a new and challenging role where I can best implement my HR existing knowledge and experience, as well as advance my personal growth and development.

Overview

8
8
years of professional experience
1
1
year of post-secondary education

Work history

HOSPITALITY EMPLOYMENT CONSULTANT

CATERING SERVICES INTERNATIONAL
CHELTENHAM
09.2021 - Current
  • Helping clients to find suitable candidates to fill their vacancies
  • Involved with the marketing department to devise job adverts
  • Placing adverts in relevant market journals and publications, job boards and local press
  • Making phone calls to candidates who are judged to be eligible
  • Conducting phone interviews with prospective candidates
  • Describing the work duties, salary and benefits of a particular vacancy
  • Doing background checks and verifying the references, work experience and academic qualifications of applicants
  • Screening, testing and assessing candidates
  • Developing a relationship with interviewees
  • Receiving and reading through the CVs that job seekers have sent in to the recruitment agency
  • Arranging interviews with candidates who have been shortlisted for a position
  • Drawing up short lists of suitable candidates
  • Involved in negotiating the salary between the client and the candidate
  • Attending job fairs on the company's behalf, standing at a staff and talking with graduates and job seekers
  • Attending network events and using marketing to attract suitable and potential candidates
  • Updating the recruitment agency database with the details of potential candidates
  • Assisting applicants with their interview techniques
  • Calling up a candidate and informing them if they have been successful or unsuccessful in their application
  • Calling companies to generate more business for the recruitment agency
  • Attending meetings with clients at their offices
  • Ensuring the compliance of any temporary worker or contractor placed
  • Giving clients advice and guidance on appropriate pay rates, training and career development
  • Building own database of clients and contacts.

ASSISTANT RESTAURANT MANAGER, WAITRESS

THE IVY COLLECTION MARLOW
CHELTENHAM
07.2019 - 02.2023
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Regularly review product quality research new vendors
  • Respond efficiently and accurately to guests complaints
  • Appraise staff performance and provide feedback to improve productivity
  • Delivered in-depth training to customer-facing staff, promoting strong service performance.
  • Create detailed reports on weekly, monthly revenues and expenses
  • Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
  • Ensure compliance with sanitation and safety regulations.
  • Optimised customer experience by implementing exemplary service standards.

BAR MANAGER

ANGELS COCKTAIL BAR (PART OF COCONUT BAR AND KITCHEN)
OXFORD
06.2018 - 06.2019
  • Leading a team of bar members
  • Managing all day to day operations of the bar
  • Ensuring high standards are maintained in all areas
  • Managing bar inventory, restocking supplies and placing orders
  • Hiring and mentoring new employees
  • Conducting end of day reports, cash handling and menu development
  • Organizing daily rota and duties
  • Addressing complaints and resolving problems with both staff and guests.

BAR SUPERVISOR

COCONUT BAR AND KITCHEN
READING
11.2016 - 05.2018
  • Ensured guests were served professionally and efficiently, with excellent drink quality and consistency
  • Assisted with staff training
  • Responsible for brand standards and stock rotation
  • Promoted items on beverage lists and weekly specials
  • Assisted in monitoring and conducting weekly inventory.

WAITRESS

COCONUT BAR AND KITCHEN
READING
04.2016 - 11.2016
  • Attended to tables promptly to answer questions and take orders
  • Provided extensive information about menu items, and always suggested upsell items
  • Observed tables to promptly respond to requests
  • Listened to, understood and clarified guests concerns.

Education

Bachelor's Degree - Business Management (Evening Classes)

London Metropolitan University, Birmingham Campus
04.2023 - Current

CIPD Level 5 Associate Diploma in People Management

Avado Learning
02.2024 -

SAP SuccessFactors

SAP Training In London UK - Wizcore
09.2023 - 12.2023

Skills

  • Sales
  • Negotiation
  • Relationship Building
  • External recruitment
  • Candidate Screening
  • Sales Driven
  • Meeting Deadlines/Targets
  • Recruitment
  • Wages and salary
  • Training and development
  • Talent management
  • Pre-employment screening
  • Employee relations
  • Candidate sourcing

Custom

References available upon request

Timeline

CIPD Level 5 Associate Diploma in People Management

Avado Learning
02.2024 -

SAP SuccessFactors

SAP Training In London UK - Wizcore
09.2023 - 12.2023

Bachelor's Degree - Business Management (Evening Classes)

London Metropolitan University, Birmingham Campus
04.2023 - Current

HOSPITALITY EMPLOYMENT CONSULTANT

CATERING SERVICES INTERNATIONAL
09.2021 - Current

ASSISTANT RESTAURANT MANAGER, WAITRESS

THE IVY COLLECTION MARLOW
07.2019 - 02.2023

BAR MANAGER

ANGELS COCKTAIL BAR (PART OF COCONUT BAR AND KITCHEN)
06.2018 - 06.2019

BAR SUPERVISOR

COCONUT BAR AND KITCHEN
11.2016 - 05.2018

WAITRESS

COCONUT BAR AND KITCHEN
04.2016 - 11.2016
ŻANETA RYDZEWSKA