With over 12 years of experience in dental care, I bring a wealth of expertise as a Dental Nurse, Receptionist, and Practice Manager. I am committed to delivering exceptional patient care, supporting dentists in clinical procedures, and efficiently managing day-to-day operations. My extensive background includes patient management, chairside assistance, infection control, practice administration, and team leadership. With a focus on improving patient experiences and optimizing practice efficiency, I am adept at managing both clinical and administrative responsibilities. I thrive in dynamic environments, working well under pressure while ensuring the highest standards of care.
• Oversee daily operations of a busy dental practice, managing a team of staff, including dental nurses, hygienists, and administrative personnel.
• Coordinate patient scheduling and ensure an efficient workflow to reduce wait times and increase patient satisfaction.
• Implement and monitor infection control practices, ensuring compliance with health and safety regulations.
• Manage financial aspects of the practice, including billing, payroll, budgeting, and inventory.
• Provide training and continuous support to staff, fostering a team-oriented environment.
• Develop and execute marketing strategies to increase patient engagement and grow the practice.
• Assisted the dentist in various procedures, including fillings, extractions, root canals, and cleanings.
• Managed patient appointments and coordinated treatment schedules to ensure smooth operation of the practice.
• Administered patient intake, including updating medical records, reviewing medical histories, and ensuring patient confidentiality.
• Provided patients with oral health advice, post-procedure care instructions, and answered any questions regarding treatment options.
• Handled patient communication both in person and via phone, ensuring they were informed and comfortable throughout their visits.
• Managed office supplies and maintained an organized, sterile environment in compliance with health and safety standards.
• Assisted the dentist in various procedures, including fillings, extractions, root canals, and cleanings.
• Managed patient appointments and coordinated treatment schedules to ensure smooth operation of the practice.
• Administered patient intake, including updating medical records, reviewing medical histories, and ensuring patient confidentiality.
• Provided patients with oral health advice, post-procedure care instructions, and answered any questions regarding treatment options.
• Handled patient communication both in person and via phone, ensuring they were informed and comfortable throughout their visits.
• Managed office supplies and maintained an organized, sterile environment in compliance with health and safety standards.
Dental Assistance: Chairside support, sterilization, dental radiography, patient education
Patient Care: Anxiety management, patient comfort, patient relations, aftercare advice
Administrative & Receptionist: Appointment scheduling, medical record management, patient communication
Practice Management: Staff supervision, inventory control, budgeting, payroll, compliance, and reporting
Leadership & Team Collaboration: Training and mentoring staff, fostering positive workplace culture
Software Proficiency: SOE; SFD