Aneta Fortulanska

Involve in planning safety stocks and forecast parameters

• Perform large amount of investigative and statistical work looking at customer demands and forecasting

• Analyse data, inc enterprise requirements planning information and prepare report on backorders and first fill calculation

• Set up and maintain reorder point levels for subsidiary warehouses and control the replenishment process

• Maintain data integrity within MRP system and investigate any set up problems

• Using Access query for management reports

• Using Excel to manipulate and interpret vast quantities of data, utilising advanced formulas as Vlookup, If statements, as well as tools such as Pivot tables and graphs

• Run calculations and implementation of safety stocklevels in subsidiary warehouses

• Gather data and create daily and monthly reports to Purchasing Team and Operations

• Supporting the Quality Control Department in organizing warranty claims arrivals and reviewing and processingwarranty claims

• Developed Access database and reports to facilitate process improvement for all Purchase Product Group

• Provide support to the supply chain depts through daily report, giving critical info such as backorders, large orders received, and to run monthly reports to analyse stock orders and forecast

• Calculate and organize mass stock returns from German and Irish warehouses

Call handling

• Organising hospitality for visiting customers and colleagues

• Administering heating projects, supporting sales staff

• Maintain database and CRM system

Processing orders and managing optimal delivery dates

• Entering data in Sales order processing system

• Prepare order confirmations

• Update order status database

• Chasing suppliers for quotations

• Call handling

Customer support for foreign markets (India, Taiwan, Malaysia, Peru, Cyprus, Malta, Iceland, Norway) including advising with marketing activity

• Maintaining and updating support systems

• Co-operation with production, planning and despatch to ensure product availability and on-time deliveries

• Dealing with customer inquiries and complaints

• Logistics management from plant to customer warehouse

Monitoring, organising and executing the distribution process for Lotions and Fragrance category

• Vehicle logistics planning

• Co-operation with Finished Goods and Packaging Department to ensure product availability

• Analyse and report on product availability and potential short supply

Gaining new shipowners for cooperation docked in Gdansk Repair Shipyard

• Negotiating sales with Chief Engineers

• Liaise with offices in UK and Greece

Arranging contracts and organising maintenance crew of foreign shipowners

• Handling the recruitment process, including sourcing candidates, conducting interviews, settling financial contracts

• Organising Transit Visas, vaccinations, flights and necessary permissions

• Customer service in English with foreign shipowners

• Main office duties