Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Aneesha Barodia

London,Middlesex

Summary

A commercially-aware and results-driven Account Management, Business Development, and Customer Engagement Specialist with a proven track record of driving business growth, increasing customer retention, and leading teams to exceed targets. Combining extensive expertise from the UK and Indian markets, I excel at building strategic partnerships and delivering complex projects in fast-paced environments. A highly intuitive, reliable, and commercially aware individual, combining excellent communication, stakeholder engagement, and innovation skills.

Overview

8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Centre Director

Explore Learning
Walton on Thames, Surrey
07.2024 - Current

Notable Accomplishments:

  • Demonstrating consistently strong technical oversight, strategic planning, and project leadership skills, ensuring high-quality project outcomes to highest professional standards.
  • As Centre Director of the Organisation's Walton on Thames Branch, overseeing and successfully managing all aspects of operations, including creation and stewardship of educational programs, marketing initiatives, staff management, and customer relations.
  • Increasing membership numbers by some 80%, and student retention rates by 90% in short period since joining as Director.
  • Regularly meeting or exceeding all relevant operational and financial performance targets, fostering excellence in all aspects of Centre's operations.
  • Securing 100% parent satisfaction rating.

Responsibilities:

  • Recruiting, training, and mentoring a skilled team of tutors, as well as an assistant manager.
  • Leading a series of highly successful sales and marketing initiatives, including community outreach programmes.
  • Engaging constructively and empathetically with service users, parents, and members of the public, and remaining highly responsive to feedback.
  • Oversaw financial and budgetary compliance issues on an ongoing basis, ensuring sustainable profitability across all day-to-day operations.
  • Producing regular and reliable periodic reporting for review by stakeholders, as well as other members of executive management.
  • Ensured rigorous compliance with all relevant legislative and regulatory requirements (including DPA, GDPR and Health & Safety stipulations in particular).

NATIONAL KEY ACCOUNT MANAGER

Bajaj Allianz Life Insurance Co. Ltd
Mumbai, India
11.2022 - 03.2024

Bajaj Allianz Life Insurance Co. Ltd., established in August 2001, is leading private life insurer in India, headquartered in Pune, Maharashtra. It is joint venture between Bajaj Finserv Limited and Allianz SE. The company offers a range of innovative and easy-to-understand products aimed at protection, wealth creation, and retirement solutions, supported by tech-enabled services. With 534 branches, over 150,841 agents, and key bank partnerships, Bajaj Allianz Life has built a vast distribution network. Serving over 41.9 million individuals and managing assets worth Rs. 1,09,829 crores, the company boasts a AAA rating and a claims settlement ratio of 99.23%, underscoring its commitment to customer-centricity and growth.

Notable Accomplishments:

  • Strategic Corporate Account Management: Managed corporate accounts on PAN India level, serving vital liaison between partners and Bajaj Life, ensuring seamless collaboration.
  • Holistic Life Insurance Portfolio Oversight: Shouldered responsibility of overseeing complete life insurance portfolio, meticulously handling everything from logins and issuance to projects and networking.
  • Market Expansion and Consistent Market Share: Played pivotal role in market expansion by actively engaging with clients across India, resulting in achievement of a considerable and consistent market share.
  • Stakeholder Coordination: Coordinated effectively with stakeholders, including underwriters, operations, product, and sales teams, ensuring smooth transition of business operations.
  • Comprehensive Ground Activities: Managed end-to-end activities on the ground, from hiring and training to achieving targets and sourcing business, showcasing hands-on approach to operational success.
  • Training Initiatives for Enhanced Understanding: Initiated regular training sessions, fostering better understanding and knowledge about Bajaj Life products among stakeholders, contributing to overall organizational growth.
  • Sales Team Supervision and Growth: Successfully managed and supervised sales executives and sales managers, ensuring target achievements and prompt resolution of client queries, resulting in remarkable 60% growth from previous fiscal year to current fiscal year.

YES FIRST MANAGER

YES BANK LTD
Mumbai, India
07.2022 - 11.2025

YES BANK is Indian private sector bank, headquartered in Mumbai, catering to retail customers, MSMEs, and corporate clients. Its network is spread across 300 districts in India and comprises 1,198 branches, 193 BCBOs and 1,287 ATMs. Among the bank's major shareholders are the State Bank of India, the country's largest scheduled commercial bank; two global investors viz affiliate of Caryle and Advent International, among others.

Notable Accomplishments:

  • Strategic Portfolio Management: Led dynamic portfolio exceeding 50 crores, employing strategic approach to client relationship management.
  • Client Profiling and Financial Solutions: Proficiently profiled high-net-worth clients, tailoring financial solutions to meet their specific needs and preferences.
  • Liabilities Enhancement: Successfully increased size of liabilities by implementing targeted cross-selling strategies, aligning with client requirements.
  • Insightful Portfolio Analysis: Analyzed portfolio movements, providing valuable insights to clients for optimizing their investment portfolios.

KEY ACCOUNT MANAGER

TATA AIG GIC LTD
Mumbai, India
09.2021 - 06.2022

Tata AIG General Insurance Company Limited is a joint venture between the Tata group and the American International Group (AIG). Tata AIG celebrated 21 years of service as on 2021, since it commenced operations on January 22, 2001. Under its two main business verticals - Consumer Lines and Commercial Lines, Tata AIG offers an extensive range of General Insurance covers that cater to various individual and business insurance needs. Tata AIG has an Asset Under Management (AUM) of approximate Rs. 18,835 Cr (as of March 2022) and a workforce of about 7,941 employees present in 200 branches across India.

Notable Accomplishments:

  • Strategic Business Development: Established and maintained key relationships with group companies (Tata Motors), resulting in notable 35% increase in sales for FY21-22.
  • Efficient Liaison: Acted as a liaison between partner companies and TATA AIG, overseeing motor insurance portfolios and ensuring smooth transition of business. Co-ordinated with stakeholders (Underwriters, Product Team, Operations, Claim and Sales Team) to ensure smooth transition of business.
  • Team Handling: Managed and Supervised Executives for achieving targets and solving Client Queries. Initiated training sessions for partner companies' managers, enhancing their understanding of TATA AIG insurance products and fostering collaborative relationships.

Relationship Manager

TATA AIG GIC LTD
Hyderabad, India
04.2018 - 08.2021
  • Proactive Business Expansion: Activated 10 new dealerships and secured 3 large fleet clients, contributing significantly to revenue growth from 2.5 Cr to 6 Cr in FY 20-21.
  • Comprehensive Portfolio Management: Managed private and commercial vehicle motor dealer portfolios, keenly analyzing market trends and proactively controlling expense ratios.
  • Sales Leadership: Managed team of Sales Executives and led various sales and promotional activities, demonstrating leadership.
  • Training and Development: Took accountability for training executives at dealerships on TATA AIG insurance products, ensuring maximum productivity and alignment with business goals.

Education

Master of Business Administration - Marketing

ICFAI Business School
Mumbai, India
06.2016 - 02.2018

Bachelor of Business Administration - Commerce

INDIRA GANDHI NATIONAL OPEN UNIVERSITY
India
06.2013 - 06.2016

Skills

  • Account Management & Business Development: Experienced in identifying growth opportunities, forging partnerships, and managing stakeholder relationships to drive business expansion Proven ability to manage key accounts, maintain client satisfaction, and grow long-term partnerships
  • Customer Retention Strategies: Skilled in developing loyalty programs, personalized engagement, and after-sales support to boost customer retention and reduce churn
  • Sales & Marketing: Strong background in sales cycles and marketing campaigns, including lead generation, local marketing, and cross-selling to achieve revenue targets
  • Team Leadership & Performance Management: Adept at leading teams, mentoring staff, and conducting performance evaluations to improve productivity and morale
  • Strategic Planning & Operations Management: Capable of devising strategic plans and overseeing day-to-day operations, ensuring efficient service delivery and profit optimization
  • Technical Proficiency: Proficient in CRM platforms (Econnect, Opus), digital analytics tools (Google Analytics, Excel, XLSTAT), and project management software (Asana, Jira), with experience using Agile frameworks (Scrum, Kanban)

Certification

  • Professional Certificate Programme in Product Management - Indian Institute of Management, Kozhikode (04/2024). The curriculum was spread across six months and included three courses: Product Strategy for Business Success, Product Analytics, and Agile Product Management. It also included a Capstone Project.
  • INSURANCE REGULATORY DEVELOPMENT AUTHORITY OF INDIA SP Certification - (01/2022)
  • INSURANCE REGULATORY DEVELOPMENT AUTHORITY OF INDIA Licenciate Certification - (01/2018)

Timeline

Centre Director

Explore Learning
07.2024 - Current

NATIONAL KEY ACCOUNT MANAGER

Bajaj Allianz Life Insurance Co. Ltd
11.2022 - 03.2024

YES FIRST MANAGER

YES BANK LTD
07.2022 - 11.2025

KEY ACCOUNT MANAGER

TATA AIG GIC LTD
09.2021 - 06.2022

Relationship Manager

TATA AIG GIC LTD
04.2018 - 08.2021

Master of Business Administration - Marketing

ICFAI Business School
06.2016 - 02.2018

Bachelor of Business Administration - Commerce

INDIRA GANDHI NATIONAL OPEN UNIVERSITY
06.2013 - 06.2016
Aneesha Barodia