RPA and Intelligent Automation Solution Architect with 16+ years of IT experience. Expertise in solution design and implementation of intelligent automation solutions using tools like Automation Anywhere, UiPath, Power Automate, Blue Prism, Python
Overview
17
17
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Automation Architect
UST Global
Nottingham
02.2022 - Current
Designed and implemented the RPA automation for the biggest transformation project for Experian last year
The team won the Gold Award in the UK Customer Experience Awards 2023 for best business change and transformation
Designed and implemented user access BOT which manages access to all Experian products across multiple systems. This project has recorded a cost savings of over a million within 1 year
Won client appreciation award for 2 projects in the year 2023
Managing the RPA team of 15 including developers, BAs and PMs for Experian
Automation Architect
BDO UK
12.2021 - 02.2022
Managed design projects from concept development through to completion.
Liaised with global architecture team to propose strategic and tactical solutions based on the project requirements.
Mentored development team including contract resources to follow the guidelines and best practices
Solution Architect/ Manager
RR Donnelley
02.2019 - 09.2021
Managed external client portfolio for RPA implementations in the Insurance vertical involving Citrix-based automation
Implemented ABBYY integrated solution for invoice processing. The modularized design has helped sell it as a customizable product to other clients as well
Successfully implemented several process changes to streamline the Automation COE by proposing a centralized repository, custom templates for project trackers, effort estimation and SDD
Reporting manager to a medium team of 30 developers and business analysts in the COE responsible for mentoring and improving their skills.
Technical Lead/ Supervising Associate
Ernst & Young
06.2017 - 01.2019
Managed RPA initiatives in Procurement and IT verticals
Designed and implemented Hotel Rating System (LobbEY) from scratch using multiple technologies including automated image upload for new hotels added to the list from Google using machine learning
Executed many Chat BOT projects including guided, interactive and hybrid chat BOTs utilizing technologies like LUIS, Azure Search etc
Implemented the first hybrid BOT in EY automation central where a Chat BOT collected the input from the user and passed it on to an RPA BOT for creating Service Now tickets
Reporting manager to a small team of 10 developers in the COE responsible for mentoring and improving their skills.
Senior Associate
Cognizant Technology Solutions
10.2012 - 06.2017
Led the innovation initiative involving teams from multiple locations and was awarded the Innovation Champion Title for identifying and implementing new ideas, reusable components etc.
Implemented many projects in multiple technologies like SharePoint, .Net, LightSwitch, SQL Server, JQuery.
Senior Software Engineer
ClaySys Technologies
02.2010 - 10.2012
Implemented many SharePoint projects from US, UK, and Germany with direct client interaction which involved companies like Unilever, Charter etc
Worked on-site with Petroleum Development Oman in Muscat for a 7-month assignment.
Junior Consultant
Nelito Systems
06.2009 - 01.2010
Worked in this Tata group company on an on-site assignment with Federal Bank
Successfully deployment projects for different audit processes like concurrent audit, gold audit etc.
Software Developer
Ether IT Solutions
09.2007 - 06.2009
Started my career with this start-up company
Worked on projects involving Microsoft technologies like .Net, and SQL Server.
Business Analyst at Carelon Global Solutions: Summitworks Technologies and UST GLOBALBusiness Analyst at Carelon Global Solutions: Summitworks Technologies and UST GLOBAL