Aneesah Hussain
Birmingham,West Midlands
Summary
I am a dedicated and reliable professional with over 10 years of experience in customer-focused roles. I have strong communication skills and am confident in handling customer queries, resolving issues, and delivering a high standard of service. I have experience working in fast paced environments, managing priorities, and supporting team performance.
Overview
11
11
years of professional experience
Work history
Team leader
Poundland
Solihull, West Midlands
2015.11 - 2026.06
- Supervised team of 6–10 staff to ensure smooth daily operations.
- Assisted in delivering excellent customer service and resolving escalated issues.
- Supported store in achieving sales targets through teamwork.
- Managed stock deliveries and maintained visual merchandising standards.
- Facilitated opening/closing procedures including cash handling.
- Trained new employees and assisted in team development.
- Maintained high standards of store presentation and compliance
Education
GCSEs -
Swanshurt School
BirminghamA-Levels -
Solihull Sixth Form
SolihullHigher National Diploma - Computer Networking
Solihull College and University Centre
SolihullSkills
Strong communication skills
Team leadership and support
Ability to work efficiently in fast-paced environments
Excellent customer service
Problem-solving and decision-making
Time management and organisation
Timeline
Team leader
Poundland
2015.11 - 2026.06
GCSEs -
Swanshurt School
A-Levels -
Solihull Sixth Form
Higher National Diploma - Computer Networking
Solihull College and University Centre