Anees Ali
Birmingham,West Midlands
Summary
Experienced in customer service and business operations, with strong skills in time management and multitasking. Analytical thinking honed through A-level studies in Maths, Accounting, and Economics, enabling effective problem-solving and decision-making. Proven ability to communicate clearly and build positive client relationships, ensuring efficient issue resolution. Committed to maintaining safety and contributing to a productive work environment that enhances customer satisfaction and business growth.
Overview
3
3
years of professional experience
Work history
Removal Van Operator
Road Runners
Birmingham
12.2023 - 02.2026
- Co-founded a van-based business dedicated to garden cleanups, house moves, and waste removal services.
Executed client communication and scheduling to streamline operations.
Directed financial management efforts, resulting in improved revenue streams.
Enhanced business reputation by delivering reliable services with professional standards. - Delivered excellent customer service when interacting with clients.
- Delivered exceptional customer service, addressing concerns and adjusting plans as required.
Teaching Assistant In Primary School
AL Ameen Primary School
Birmingham
05.2023 - 05.2023
- Cultivated strong professional skills in communication, organization, and child engagement while gaining firsthand insight into responsibilities and dynamics within education.
- Assisted teachers in managing class behaviour using positive reinforcement and rewards schemes.
- Supported pupil learning through one-to-one sessions and small group activities, adapting to individual needs.
Education
A-Levels -
Solihull Sixth Form
Birmingham, BIR 09.2024 -
GCSEs -
Kings Heath
Birmingham, BIRSkills
- Customer Service: Excellent communication and interpersonal skills when dealing with clients, providing quotes, and ensuring customer satisfaction
- Time Management: Skilled at organising daily schedules, meeting deadlines, and managing multiple jobs efficiently
- Business Operations: Experience handling bookings, payments, and budgeting to maintain smooth business performance
- Logistics & Route Planning: Strong ability to plan efficient routes and coordinate transport for removals and collections
- Teamwork & Leadership: Proven ability to work effectively with others and take initiative when leading jobs on-site
- Problem Solving: Quick to assess and resolve issues on-site, ensuring minimal disruption and high service quality
- Reliability & Work Ethic: Consistent record of punctuality, professionalism, and dedication to completing every job to a high standard
- Entrepreneurial Mindset: Experience growing a small business through hard work, reputation building, and client retention
Hobbies and interests
- I enjoy running my van business and buying and selling watches, which has helped me develop strong skills in finance, client management, and growing a small enterprise. I’m also passionate about movies, which inspire creativity and give me