Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Custom Section
References
Timeline
Generic
Andy Nabbs

Andy Nabbs

Shipston on Stour,Warwickshire

Summary

Senior IT professional with over 30 years of experience in VAR/MSP and vendor environments, focusing on technical sales and team leadership. Proven track record of aligning business strategies with objectives, leading to enhanced time to market and substantial revenue increases. Skilled in NPS, CSAT, and PMF, driving the creation of successful go-to-market strategies. Dedicated to promoting collaboration and excellence through agile methodologies and innovative approaches.


Innovative leader with knack for driving product vision and strategy, seamlessly blending market analysis and team collaboration. Proven abilities in project management and stakeholder engagement. Poised to drive product excellence and deliver transformative results.

Overview

9
9
years of professional experience
1
1
year of post-secondary education

Work history

Head of Product Development

BELL Integration
04.2022 - 11.2025
  • Product Ownership : Directed end-to-end product lifecycle management, ensuring timely delivery of products, building a 5 x head team defining GTM Strategy and Portfolio Management
  • Intellectual Property : Worked towards establishing a robust intellectual property portfolio for competitive advantage.
  • Product Lifecycle : taking a product from initial innovative discussion ,through development lifecycle and GTM strategies, creating a zero-to-hero product (portfolio of 25+ Product and 60+ capabilities)
  • Translating Strategic Vision: Working with “C” Level executives in defining strategic GTM strategy for the business, driving Marketing Messages and engagement with Industry Analysts and identify product target markets.
  • Enhanced Collaborative Working: implemented robust, AGILE based standards, processes and governance; ensuring visibility, accuracy in reporting of portfolio and lifecycle management.
  • Development of Talent: Implemented KPIs, enhancing team performance and efficiency. Improved profitability with efficient management of resources and budgeting.
  • Process & Governance: Developed and Agile/SCRUM methodology and framework, creating a governance framework with Bell
  • Strategic Impact: Senior Leadership team member within Bell, empowered by executives to manage and run the day-to-day operations, creating sub working groups to look at innovation/change and working in collaborative ways to achieve outcomes.
  • Channel Engagement: Cultivated and managed strong working relationships with key strategic vendors, leveraging their technologies and services in delivery of customer-based solutions.
  • Innovation & Efficiency: Drove innovation through the introduction of cutting-edge technologies that maximised customer CX and business growth.
  • Change Management: Key stakeholder in the revision of IT systems and Target Operating Models within Bell, utilising AI to drive new ways of working within Bell.
  • Customer Experience: A strong advocate of customer engagement and feedback loops to evaluate performance and growth, these strategic engagements have helped shape future Bell strategy and portfolio investment.

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Interim Chief Executive Officer

HIVIEO
09.2021 - 01.2022
  • Fractionalised CEO : 6 Month engagement to drive recapitalisation (Round B VC funding) of business and search for US based CEO to drive software business forward through its growth.
  • Strategic Business Management: Entered business to ensure stability through VC funding negotiations and recapitalisation for additional funding.
  • Budget Management: Established short-term budget review process and runway of sales to increase turnover by 25% and drive GM1 by 42%.
  • Business Planning: Worked with US based VC team and Exec's in creating a strategic roadmap/runway for a 12/18month window. Fostered organisational growth for establishing a strong market presence.
  • Sales / Marketing / Channel Management: Built productive relationships with industry partners to meet strategic business objectives.
  • People Management: Overseeing all aspects of day-to-day running of multi GEO company (UK/US/ISRAEL), working with Exec's and Investors.
  • Product Development / Management: Re-engineered GTM for the platform, emphasis on focus and support of product portfolio, along with a structured release strategy aimed to consumption/subscription billing options to attract MSP models within EMEA.
  • Channel Management: Creating EMEA channel; programmes for partner bases, based on Sales / Technical levels of support, incentivising stronger growth.
  • Strategy and Planning: Sculpted company vision by leading strategic planning and setting business goals. Managed risk profiles to maintain acceptable levels in line with board requirements.
  • Product Lifecycle Management: Implemented agile working methodology that allowed for smaller releases of product updates and features.

Head of EUC / Workplace Productivity

SCC UK Services
09.2016 - 09.2021
  • Multi role engagement :Starting as Head of End User Computing and development of a highly successful Microsoft Engagement practice
  • Full Spectrum Leadership: Strategic member of Senior Management team, looking at all aspects of business and its day-to-day running.
  • Management & Mentorship: Oversaw 4 separate divisions, with direct management reports and 100+ technical staff.
  • Consulting / Engineering division : Driving 150+ Engineers / Consultants focused on delivery strong EUC and CX outcomes.
  • Technology Adoption : Team focused on Enablement solutions and change management.
  • Application Modernisation : Full lifecycle management and transformation of Business Applications.
  • Sales & Pipeline Management: developed / maintained and reported on monthly targets in excess of £1.2m / £16m per annum target.
  • Ran High Performance Teams: Restructuring of P&L's, practice driven targeting along with KPI's to achieve stronger 30% YoY growth plan, leveraging channel partners and vendors.
  • Strategic Relationship Builder: building on initial engagements with Microsoft to bring peer to peer meetings, plans into place to drive future strategy.
  • Channel Engagement: Cultivated and managed strong working relationships with key strategic vendors, leveraging their technologies in delivery of customer-based solutions.
  • Customer Engagement : Increased customer satisfaction through consultative engagements
  • Marketing Activity : The voice and sales specialist for all things EUC within SCC, attending global speaking and engagement events

Education

Bachelor of Science - Computer Studies (NCC Sponsored)

Hereford Technical College
09.1984 - 09.1985

Skills

  • Troubleshooting and problem solving
  • Effective communication
  • Team management
  • Budget management
  • Go-to-market strategy
  • Prototype testing
  • Product strategy development
  • Agile thinking and methodology
  • Conflict resolution
  • Priority management
  • Strategic thinking
  • Innovation and creativity
  • Sales strategy development
  • Change management processes
  • Risk governance and compliance
  • AI technology familiarity
  • Process improvement initiatives
  • Product testing procedures
  • Cost reduction strategies
  • Technical knowledge application
  • Competitor analysis skills
  • Influential leadership qualities
  • Product lifecycle management expertise
  • Innovation management practices
  • Rapid prototyping techniques

Websites

Accomplishments

  • BELL, Key stakeholder in the 3-year PIVOT shift from traditional reseller to Mid-Tier Si, raising revenue from £350m to £1.02bn
  • BELL, Created the GTM strategies / product alignment to the 4 major practices, building a team to develop process, governance and structure to its delivery (No Product/Services, people-based augmentation and SMB focus)
  • BELL, Steered a series of projects internally driving Digital Transformation of Internal IT systems, working with Internal IT and Vendors in the consolidation of key systems
  • BELL, Member of the Senior Leadership Team, working on many major internal projects to drive Cost Reduction, Innovation and Collaboration within the business
  • BELL, Created the CTO forum communications group, that looked at both internal requirements and external customer requirements, driving innovation and new product development (19 core products and 63 features) working closely with Practice Stakeholders to drive annuity-based services revenue of the back this.
  • BELL, Through strong and detailed analysis of Business Value reporting, have been able to recognise early signs within the product portfolio that has ensured KPI's are met constantly (ARPU/Churn etc..)
  • BELL, Business advocate for AI integration through Operations and Product Innovation using both Conversational Ai (NLP,ML, ASR) and Generative Ai (to enhance CX/UX)
  • HIVEIO, Working with Investment companies and Management Accountants to create a strong financial plan and clear vision (budget and target setting) for a US based software company
  • HIVEIO, Created detailed Budgets, Strategy and Plans to address and achieve business objectives increasing revue sales within EMEA by 25 over 6 months
  • SCC, Built and mentored a strong technical/delivery team of 150+ people delivering EUC solutions for large Enterprise customers
  • SCC, Defined GTM strategy with new propositions that have led to annuity-based services (increased by 30%)
  • SCC, Running CxO level engagements with SCC's top 20 accounts around thought leadership, driving increased awareness of SCC and increasing strategic engagements and services strategy engagements
  • SCC, Created and ran the Microsoft core business with SCC, within 2 years coming from a low revenue to become one of their rising partners, creating Microsoft FastTrack services, bringing large rebate revenues and annuity growth.
  • ICONIC, Restructured a small IT start-up company into 3 divisions, maximised their potential and created a 3-year business plan that enabled their sale after 18 months to a larger Microsoft focused reseller.

Custom Section

  • BELL, Senior Management Training
  • BELL, Ai Foundational Course
  • Microsoft, AZURE Cloud Specialist
  • Microsoft, Licensing Specialist
  • Microsoft, Microsoft365 Specialist
  • Microsoft, Microsoft FastTrack Partner Management
  • Microsoft, Technical Sales Specialist / Sales Professional
  • BT, IT Service Management
  • BT, Effective Management course at BT
  • SCC, Various Sales Strategy (TAS) and Consulting course
  • SCC, Strategic sales and relationship building courses
  • SCC, Management and Mentoring Course
  • SCC, Effective Target and Goal Setting
  • SCC, Personal Development Planning
  • ITIL Foundation, Member of ITSM
  • Project Management Course, Prince II Foundation

References

References available upon request.

Timeline

Head of Product Development

BELL Integration
04.2022 - 11.2025

Interim Chief Executive Officer

HIVIEO
09.2021 - 01.2022

Head of EUC / Workplace Productivity

SCC UK Services
09.2016 - 09.2021

Bachelor of Science - Computer Studies (NCC Sponsored)

Hereford Technical College
09.1984 - 09.1985
Andy Nabbs