Tamsin Ansell
Colchester ,Essex
Summary
Accomplished professional with extensive expertise in store management and team leadership. Demonstrates exceptional multitasking proficiency and initiative, excelling in visual display creation and supplier relations. Proven track record in staff mentorship, training, and sales leadership, complemented by strong skills in cash-handling and staff rota management. Adept at visual merchandising techniques, aiming to leverage these competencies to drive retail success and enhance customer experience.
Experienced Retail Shop Supervisor with a knack for boosting team morale and driving sales. Skilled in customer service and inventory management, often leading to improved store performance and employee satisfaction. Known for resolving issues swiftly, ensuring smooth daily operations and pleasant shopping experience for customers.
Overview
25
25
years of professional experience
Work history
Retail shop Supervisor
FREDS DIY
West Mersea, Essex
2015.06 - Current
- Supervised staff training, improved their product knowledge, and skills.
- Enforced company policies for a consistent retail environment.
- Organised product displays according to seasonal trends or promotions.
- Maintained high standards of visual merchandising to attract customers.
- Coordinated daily cash reconciliation and ensured accurate financial records.
- Managed inventory levels with regular stock checks.
- Motivated team members to achieve sales targets.
- Dealt with suppliers and negotiated purchase prices effectively.
- Maintained neat, tidy, and fully stocked shelves and racks to facilitate optimum sales opportunities.
- Resolved complaints to achieve full customer satisfaction.
- Handled escalated customer concerns to build retention.
Shop manager
Clacton Pet Stores
Clacton-on-Sea, Essex
2001.10 - 2014.09
- Coordinated adoption events, promoting responsible pet ownership.
- Managed inventory to ensure optimal stock levels.
- Handled customer queries, resolving issues promptly.
- Improved store safety by enforcing strict hygiene standards.
- Sourced products from suppliers and obtained supplies for sale.
Education
NVQ Level 2 - Beauty
Colchester Adult Learrning
Colchester, Essex 09/2014 - 06/2015
GCSEs - Maths C, English Language C, Textiles C, Chemistry D, French D, Woodwork C,
Thomas Lord Ordley
Colchester, Essex 05/1986 - 05/1990
Skills
- Multitasking proficiency
- Initiative taking
- Store Management
- Team Leadership
- Visual display creation
- Supplier relations
- Staff rota management
- Supplier management
- Cash-handling expertise
- Sales Leadership
- Staff mentorship and training
- Visual merchandising techniques
Affiliations
- Gardening
- Reading
- DIY
- Walking
- Knitting
Timeline
Retail shop Supervisor
FREDS DIY
2015.06 - Current
Shop manager
Clacton Pet Stores
2001.10 - 2014.09
NVQ Level 2 - Beauty
Colchester Adult Learrning
09/2014 - 06/2015
GCSEs - Maths C, English Language C, Textiles C, Chemistry D, French D, Woodwork C,
Thomas Lord Ordley
05/1986 - 05/1990